Original post by: Amber Taus

Text:

Hi @alex_cajo ,

I have a few troubleshooting questions to ask so I can figure out what the problem is. Here they are:

* Have you tried reloading and closing/reopening your browser?
* What browser are you using?
* Can you share a screenshot of what’s happening? [link|https://www.ifixit.com/Guide/Adding+images+to+an+existing+question/21499|Click here] for directions on how to add photos to your post.

Status:

open