Hello Meta!
We really appreciate you sharing bugs (big and small) so we can keep our site running smoothly. Here's our new folder!
For an inside peak on how we do things, as sometimes it may seem like nothing happens with these, this is what we do with your bugs:
# I write up your bug in a report for our QA and Developer teams.
# QA works their magic to replicate the bug. If we can't make it happen again, we can't figure out how it went wrong.
# Once we know exactly what's wrong, QA sends the bug report to our developers where it gets ranked against ''all'' the work the developers do (which is a lot). Bugs that are annoying but not preventing the site from working will rank lower than something that prevents users from doing stuff. They also go up against long term projects, improvements, and general maintenance.
# Sometimes, if a bug isn't such a big deal and we have a project coming up that will have the developers poking around in the same pile of code, we'll set it aside for when that time comes.
Remember, share as much detail as you have about the bug (the more we know, the faster we can fix it):
* Where you saw it (URL's are great!)
* What you were trying to do and what happened instead.
* Screenshots if you’ve got ‘em!
As always, thank you for your dedication to our site!
Hello Meta!
We really appreciate you sharing bugs (big and small) so we can keep our site running smoothly. Here's our new folder!
For an inside peak on how we do things, as sometimes it may seem like nothing happens with these, this is what we do with your bugs:
# I write up your bug in a report for our QA and Developer teams.
# QA works their magic to replicate the bug. If we can't make it happen again, we can't figure out how it went wrong.
# Once we know exactly what's wrong, QA sends the bug report to our developers where it gets ranked against ''all'' the work the developers do (which is a lot). Bugs that are annoying but not preventing the site from working will rank lower than something that prevents users from doing stuff. They also go up against long term projects, improvements, and general maintenance.
# Sometimes, if a bug isn't such a big deal and we have a project coming up that will have the developers poking around in the same pile of code, we'll set it aside for when that time comes.
Remember, share as much detail as you have about the bug (the more we know, the faster we can fix it):
* Where you saw it (URL's are great!)
* What you were trying to do and what happened instead.
* Screenshots if you’ve got ‘em!
As always, thank you for your dedication to our site!
