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Any update on shipping costs?

I was all ready to buy a new battery for an iPhone SE and a sticker to go along with the occasion... until the shipping costs to Rochester, New York, literally doubled the price of the order. I know shipping for a small company is less than optimal, but when a sticker whose price is $5.99 has a shipping cost of $5.00, it makes you wonder where exactly that money is going.

So here's my question: What's the update on shipping costs? What makes a letter and cardboard sleeves cost $5.00?

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You can answer that yourself by simply using the Ebay shipping calculator to see normal corporate rates.

http://www.ebay.com/shp/Calculator

Plug in 8oz as the weight to the zip codes of your destinations.

You will see that most of the cost is the parcel service itself.

Also, even if you were to ship this as a letter, you cannot. The US Postal service has rules against this. You cannot ship anything over 1/4" thick as a standard first class letter. Secondly to this, a tracking number makes even a standard letter a little over $3.

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Fair question. The truth is, we don't have an economical shipping option for just a sticker at the moment—not that it can't be done, it's just that everything here is optimized for shipping parts and tools. If you buy a sticker + battery at the same time, the base shipping option should still be just $5. If you see something different, reach out to the customer support folks directly and they should be able to adjust the shipping charge for you.

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6 Comments:

A sticker isn't 1/4" thick though (even with cardboard sleeves)... It can't be put in an envelope?

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@pccheese but the tracking number would make it close to $5. Does iFixit ship without tracking?

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I don't need a tracking number on my sticker. Put it in an envelope, slap a stamp on it and be done.

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I'm surprised tracking isn't free by now. All you need to do is scan a label which you already do anyway.

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@pccheese From a business case, however, this isn't viable. I sell on Ebay, and if the buyer "didn't receive the item" and there is no tracking, the buyer gets to choose refund money or resend the item. Either way, as a business, they lose. They lose the merchandise AND the money they paid on the shipping (not to mention the cardboard, envelope and time costs).

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John LeBrun will be eternally grateful.