I purchased a WiFi chip that is also defective
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Here is a handy link with all of the information on our return policy. Even more info can be found at help.ifixit.com if needed!
Please let me know if you have any more questions :)
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The answer is within our return policy. In order to return a product is has to fit within our guidelines outlined in the link posted above. If it qualifies then the next step is to call our customer support line to set up the return. They'll give you a RMA number and you send the part back to us.
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