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Unreliable batteries! Boot loop, expanding, service?

Hi all,

I am not quite sure what I might be doing wrong but I have quite a few batteries I have bought from iFixit giving many issues :( I have tried contacting the rma and returns support email but has been months. Seems like I can’t get in touch with anyone. Did my account get hacked?

Answer this question I have this problem too

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Hi there, this is a question about the site, so it should be posted at https://www.meta.ifixit.com. If you move over there, myself and many others will be more than happy to assist you :)

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This question was migrated from https://www.ifixit.com/Answers.

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@cave1man5issues We're sorry to hear that you're having issues with a battery. I've reached out to our Customer Support Team and they should be responding shortly.

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Hi Kadan,

I have been sending e-mail there but have not heard back in months. I will try again.

Thank you

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Hi Aashish,

It looks like you’re an iFixit Pro customer. We’re not seeing any recent communications with you, but if you are having issues and would like to submit return requests, our Pro team asks that you please utilize their Return Request form here: http://pro.ifixit.com/returns/

All the best,

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Aashish Shrestha will be eternally grateful.