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I got a wrong part or have a defect.

Order Number: 1874428. Hello I bought a front glass and digitizer assembly for a iPhone 6+ s, part only and white. My problem was that on the top of the phone there was 4 ribbon cables and on the phone and old display (which is from Apple and has never been repaired before) there is only 3 ribbon cables and 3 connection. The part wasn’t damaged and was in amazing condition but the cables weren’t right. I might have ordered a part for a iPhone 6+ as it was the right size or I mixup in shipping happen where I got the wrong part or it was a defect. I wanted to ask if I could return it and get a part for a iPhone 6 plus s white part only and standard shipping. Thanks!

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It sounds like you have ordered an iPhone 6 plus screen instead of an iPhone 6s plus screen which has 3 screen connectors if you exclude the front camera cable.

You can contact iFixit for help on your order.

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@daduck3

We are more than happy to help. Please reach out to our Support team via help.ifixit.com and they’ll be sure to assist you.

You can also direct your email to support@ifixit.com. Please also ensure you provide your order number if your ticket is related to an order so that they can help

Thanks!

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Sidak Sandhu will be eternally grateful.