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Apple's independent repair announcement

Apple made a big announcement this morning!

Our take is here.

We had a feeling this was coming, and wrote about this program back in March.

We created iFixit because Apple was refusing to help their customers repair their products. In many respects, iFixit provides the ecosystem that manufacturers should be doing themselves. We’ve shown them how to support repair well and exerted a lot of pressure on them over the years, and it’s clear that they are responding. I think that’s super positive!

This is iPhone only. No word on the rest of their products.

Unfortunately, this repair business-only approach leaves Apple customers who want to perform their own repairs out. If these diagnostics are secure enough to provide to independent technicians, they should be available to consumers as well!Right to repair legislation is coming. This decision makes it very clear that Apple can easily comply with the law, and should really just stop lobbying against it. More and better repair is a net benefit for everyone.

At this time, the program excludes us and we have no way of sourcing parts from Apple. That’s OK, although we’d certainly like the ability to buy parts from them.

What do you guys think? Who is going to apply for the IRP program?

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So someone in a more desolate area of the country or world won’t have the access to the parts then?

This only serves denser areas which have the population to support a repair shop and have a business district.

This is too limiting! If they base it on location and the population of the 50 or so miles from the business address and bias it so smaller less dense areas are able to get a waiver from Apple, then, I can see this as a more possible solution.

This still prevents the owner of his/her own device access to the needed support documentation, tools or parts as you’ve noted Kyle.

I also wonder how many needed custom tools Apple demands will cost a small shop. I can see Apple going over-board building overly complex Rube Goldberg tools or machines just to force independent shops out in a year or two.

There is still the issue of knocking out all of the parts suppliers! While Apple may not like it, salvaging parts from parts (dead) systems is still some of the only ways to get the needed parts to fix a system. Apple has made it clear they want sub-assembly level repair not component level. I’m talking about Resistors, Capacitors, MOSFET’s, and similar level of parts (not programed parts). This also means less re-use as time goes on, and adds more waste back into the still growing piles of E-Waste!

Then what happens if the Right to Repair law hasn’t been accepted country wide (or world wide)? Apple could change its tune once again!

I don’t think we can let up on pushing forward here. And yes! The dial is moving in the correct direction, it just needs to move more!

@kyle is there anyway to have a proper private sit-down with someone at Apple to deal with the details on what it really needed. Ideally, also meeting up with other vendors as well. There has to be a way to deal with their concerns without the handcuffs.

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This gentleman’s post sums up pretty well my thoughts on this Apple move: https://dgpcrepairs.wixsite.com/iphone-r...

I believe we’re not alone with this approach towards that “program”: thanks, but no, thanks.

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Who is going to apply for the IRP program?

I’ll be applying hopefully later this month (need to wait for a business name change to be finalized to be eligible), I’ll try and see how much I can report back about the process, but we’ll see…

Overall however I don’t see this program making too much of an impact for our business as it is currently. I’ve only really seen information on screens and batteries so far, and the screens seem to be unreasonably priced overall. It would only really be worth it if they also provide the tools to re-enable Touch ID on a replacement screen, which I imagine they will because they sell the displays and the home button as a single part internally, but even then that isn’t too common of a repair. The batteries will be worth it most likely just to not deal with service battery warnings so that’s about all I’m hoping for out of this. Doesn’t look like they’ll be stopping me from using aftermarket parts for repairs, so whatever.

It seems worth it to apply, it only cost me $40 to get my ACiT and ACMT, so not too much damage if nothing comes out of it. It just isn’t very exciting. I would have hoped to see more parts available and for more devices, especially their computers. But it’s a step in the right direction I suppose, and I hope to know more about it definitively pretty soon.

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Kyle Wiens will be eternally grateful.