So, the device I have question about was not on the site. It suggested I should create one. I did. Then I tried again to put a question up. But in the list of devices I have to choose from it doesn’t appear. I can find it in the site search, but not in the device search. what did I do wrong?
It’s Nespresso De’Longhi Latissima Touch
Hi there @abriaunys and thanks for posting your question. We see that you’ve created the device page for the Nespresso De’Longhi Latissima Touch, but it appears that the device page is still categorized as a ‘page stub.’ Device pages that are categorized as ‘page stubs’ will not properly appear in the Answers forum and interface. As a result, the best way to solve this problem is by filling out the device page with adequate information about the device itself. Once the device page has enough detail, it will not be categorized as a ‘page stub’ and will properly appear in the Answers interface. In addition, when you type in the name of the device, a gray rectangular button that says “Choose [Device Name]” will appear at the bottom right of the search bar. If you spell the name of the device correctly, click on that button and the question should categorize to the appropriate device page.
If you run into any other troubles with the website, please don’t hesitate to repond to this forum. Thanks!
Happy Fixing.
Justin Ogihara
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