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ifixit store shipping feedback

not a question, but this is where the ‘feedback’ button takes me.

I almost ordered >$100 in supplies from the ifixit store. I wanted to support the business directly, and use a streamer affiliate link to throw a few canadian ruples their way.

Even the slowest shipping option cost money. I tried opening shipping options to see if there was anything that was even slower but free, and nada.

I know it’s hard to compare with amazons logistics network, but I have the same items arriving next-day with prime, for the same pre-shipping cost, but giving amazon money that you could have kept. Please find a reasonable way to give free shipping, it’s the only reason you lost whatever amazon kept.

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Did you go to the Canadian site? iFixit - Canada

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Ifixit.com/linus. It shows my store as USD.

opened my shopping cart from "https://www.ifixit.com/Store/Tools/Toolk... to try to checkout, $14 shipping to greater chicago area.

I'm assuming this is the US store, but if its not, it's definitely not clear to me that I'm shopping from the wrong region.

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@tassadarforaiur - Your link is to the US store not the canadian. IF you are in Chicago area you should stick with the US store front.

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Then I am using the correct site. $13.65 standard shipping on a $108 subtotal order. it's too much to justify buying directly from ifixit.

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Hi there tassadarforaiur,

Thanks for your feedback! I've passed your message along to our customer support team. Someone should respond to you soon.

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Hi there,

Sorry, but we currently do not offer free shipping on any orders at this time, though we may offer a promotional coupon later in the year (usually around Thanksgiving/Christmas) for free shipping on orders over a set dollar amount.

You’re welcome to use coupon code RETROFUTURE10 for 10%-off your order, if you like, but that is the best coupon available at this time.

If you have any other questions or concerns, please contact our Customer Support team via help.ifixit.com and we’ll be sure to assist.

All the best,

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