/
/

Site Navigation

Your Account

Choose Language

Discussion Topic

Options

The Bug Folder: Part 2 2022

Hello Meta!

Our bug catching folder was a great success! I was planning on making it a yearly catalogue of issues we find, but not a single bug got past you and your bug seeking skills. All that being said, we really appreciate you sharing bugs (big and small) so we can keep our site running smoothly.

For an inside peak on how we do things, as sometimes it may seem like nothing happens with these, this is what we do with your bugs:

# I write up your bug in a report for our QA and Developer teams.

  1. QA works their magic to replicate the bug. If we can't make it happen again, we can't figure out how it went wrong.
  2. Once we know exactly what's wrong, QA sends the bug report to our developers where it gets ranked against all the work the developers do (which is a lot). Bugs that are annoying but not preventing the site from working will rank lower than something that prevents users from doing stuff. They also go up against long term projects, improvements, and general maintenance.
  3. Sometimes, if a bug isn't such a big deal and we have a project coming up that will have the developers poking around in the same pile of code, we'll set it aside for when that time comes.

Remember, share as much detail as you have about the bug (the more we know, the faster we can fix it):

  • Where you saw it (URL's are great!)
  • What you were trying to do and what happened instead.
  • Screenshots if you’ve got ‘em!

As always, thank you for your dedication to our site!

Reply to discussion Subscribe to discussion

Is this a worthwhile discussion?

Yes No
Score 2
Add a comment

43 Replies

Filter by:
Most Helpful Newest Oldest

Options

This should not be on the English site.

https://www.ifixit.com/Guide/Hoe+schroev...

Was this reply helpful?

Yes No
Score 2

3 Comments:

This is a Dutch translation which was incorrectly filed as an English translation. @amber Any way to keep the Dutch translation but move it into the correct category?

by

This is a little tricky. Don't mess with it for now and we'll get it sorted out.

The original is in Mandarin and was translated into Dutch in the English interface. The user will need to copy/paste their translations into the Dutch interface (so they get their reputation for all of their hard work.)

I will pass this along to @sandrahiller and @claire17 and they'll help get in contact with the Dutch translator and move their stuff over. We generally give them a specific amount of time and if they don't do it by then our staff will move the translation.

Thanks for pointing it out, @guardian10!

by

Yes, we can take this along! It seems that the Dutch translator already took over the translations into the Dutch translation interface. We know him and will contact him to explain the situation.

by

Add a comment
Most Helpful Answer

Options

Since about two weeks there is an issue with translations: although all steps are translated, the progress stops at about 90% and the guide does not disappear from the list of translations.

E.g. 139627 (in german), or 127115 (in english)...

Was this reply helpful?

Yes No
Score 4

11 Comments:

@vauweh I wonder if that is related to the message that none of the devices have yet been categorized " Our admins will be around to organize this content soon" BTW, I love those coffee make repair guides. Most of those models are available "worldwide" so those guides are super important and informative.

by

@oldturkey03 Maybe, but before it was not so.

I'm rather busy as a member of a local "repaircafe" and I do lots of repairs, especially those coffee makers - and I love to share my knowledge. Thank you for your translations, my active english could be better.

by

@vauweh according to my family, my german got a bit rusty as well. A lot has changed over the last 30years :-) I love the ongoing drive for the right to repair and all those efforts made by the repair community. We may be continents apart but all those efforts do not go unnoticed over here. Consumer protection and right-to-repair are decades ahead of where we are and that is in part because of people like you and your groups. Well done!

by

@vauweh Many thanks for forwarding these buggy translations! The problem you observe is affecting some new translated guides. Devs are working on the bug. We hope it can be resolved soon. You're welcome to forward other buggy translations in this thread!

by

Some more examples, all translations to german: 146770], 146769], 146767, 146768, 147365, 124779 , 132736

by

Show 6 more comments

Add a comment

Options

https://www.ifixit.com/Answers/View/7362...

Block Image

This happens if I refresh the page, and then re-edit.

Block Image

ran into a problem - Dell Inspiron 5770 - iFixit

Block Image

Was this reply helpful?

Yes No
Score 2

5 Comments:

@nick, are you talking about the tab at the front of the first paragraph?

by

@amber the comment I tried to edit.

by

Sorry @nick, this is going over my head. Can you spell out for me what the specific problem is? What you expect vs what's happening?

by

@amber When I try and edit a comment after posting it, I need to remove those spaces every time and then if I refresh they come back.

by

Thank you! I'll pass this along.

by

Add a comment

Options

Strange effects!

I'm finding a group of spaces are being padded at both the beginning and end of my comment replies.

Block Image

Here's the question: MacBook Pro 13” 2019 not booting after screen damage

I've even tried cleaning the padding (editing it out) only to find it comes back sometimes.

Was this reply helpful?

Yes No
Score 1

1 Comment:

Passed along with @nick's report above. AFAIK, they're the same problem.

by

Add a comment

Options

Hi @amber,

Another old bug that I though may be worth revisiting as it still not working. i.e. both .pdf mentioned, the one in the question and the one in a comment at the bottom of the thread.

Cheers.

Was this reply helpful?

Yes No
Score 2

4 Comments:

@jayeff Just to confirm, you're not able to see the .pdf's?

by

@amber

The uploaded .pdf opens in the viewer but there is no text etc. on most of the pages.

In the example linked above, in the original answer update, in the "schematic" pdf only p.1, 10, 16,have text and p.36-39 have partial text only and the rest don't have any at all.

This is the .pdf

When it is downloaded from the page linked above it works OK on my PC.

by

I'll have someone start looking into this. Have you happened to notice if it's on all, older, or newer .pdfs?

by

@amber

It only been on a couple so far but it is making me check after posting them in an answer, every .pdf that I upload, just to make sure that it works.

You can't view a .pdf in an answer preview as you get an error message. The answer has to be posted before the .pdf can be viewed.

There is no discernible pattern that I can make out as to why it happened with these two.

The one mentioned above and this one. This one opens with no text at all, but again if you download it from the page in ifixit it can be viewed OK on your PC so the loaded data must be OK

by

Add a comment

Options

This bug has been happening lately. It has seemingly random symbols around the device name of the question.

Block Image

Was this reply helpful?

Yes No
Score 2

1 Comment:

This is an odd bug that we're having a hard time replicating. It has to do with how we translate/show other languages. But thanks of reporting it!

by

Add a comment

Options

Got a new one! For some reason clicking on a notification now spins off a new browser window so I need to copy the URL and then close it to then go to the original window to post the URL so I don't loose my tracking. Please lets go back so you stay within the active window and just alter the URL like before so we stay within the one window session (no second window or new tab state)

Was this reply helpful?

Yes No
Score 1

11 Comments:

Oops, it shouldn't be opening a new window. Reported!

by

So these used to open in a new tab (in the same browser window) but then stopped and were only opening in the same tab. We just had this fixed to open in a new tab. Can you check that it's not a browser setting?

Can you share with me what browser you're using?

by

@amber - Just Safari - Version 14.1.2 (14611.3.10.1.7)

Just to be clear its only via the bell icon that I encounter the issue when you hit one of the listed new notifications. The full notification list works as it should.

I don't do tabs ;-} As I often just end up closing the window by mistake within macOS. I can see why people use tabs within tablets and phones.

Besides, tabs use more RAM! More so in Chrome

by

@krisrodriguez - Did you mean this bug Vs the Merging questions issue? I just noted the spawning of a new window is not happening here! So does that mean you fix this bug?

by

@danj , I initially meant the merger question issue, but if this is still an issue as well, we can definitely look into it. @amber is working her way through after being out with COVID. So I'm sure she'll be around shortly to take a look.

by

Show 6 more comments

Add a comment

Options

Hi

Look at this question right here

On my end it’s saying there are comments older that the actual question it self ,so I think the issue may be cause by a bug

https://www.ifixit.com/Answers/View/7378...

Thanks:-)

Was this reply helpful?

Yes No
Score 2

10 Comments:

Interesting! Thanks for pointing this out! I'll send it over.

by

@amber

I was looking at the question trying to figure out what it meant an noticed this weird occurrence :-)

by

@hellomacos Seems like Doctor Who has been wandering the forum...

by

@amber

Ether that or someone’s got there hands on a one of a kind Delorean! XD

by

@amber @hellomacos just call me Doc Brown. The question is a conversion. It was left as a comment an a different question. @geirandersen had left a comment on it. Once it got converted to its own question the timestamp changed to the time of conversion but did not change on the comment. Little bit of pixie dust and poof :-)

by

Show 5 more comments

Add a comment

Options

mmm... Merging questions appears not to be working.

I tried to merge these two questions:

They don't appear to be linked as I had expected.

The answer I posted does show up in both, but shouldn't the question its self also duplicate?

Was this reply helpful?

Yes No
Score 3

3 Comments:

@danj , is this still happening?

by

@krisrodriguez - Hi, The answers are duping correctly, but the question its self is not marked as a duplicate. At one point we had a header within the question that had the note of this being a duplicate question with a link to the other. That way any differences in what was asked was also findable.

by

@danj , Gotcha, okay. Let me look into this with @amber and we'll be in touch soon.

by

Add a comment

Options

I can't write a product review for the T-shirt I bought. The button does nothing.

Was this reply helpful?

Yes No
Score 3

4 Comments:

@guardian10 , I can look into this, but it will be super helpful if you could link the page in this comment (and provide links for any future comments that you leave here on Meta). Doing this would help us identify the issue much faster :)

by

@guardian10 , thank you. You're right. Let me connect with some other departments and see what we can do about this.

by

Hi @guardian10, the developers are working on this bug, thanks!!

by

Add a comment

Options

Hi @amber,

Not a bug perhaps, but just noticed the following when having to edit a question after moderating it from being a comment in another question not about refrigerators (the comment was in a thread about a Google phone??), to its own new question.

When selecting "edit" in the new question which had the wrong device linked (Google phone was the device shown), I selected a Whirlpool refrigerator. Before submitting the edit it showed that I had selected a Whirlpool fridge French door ice maker but when the edit was submitted it showed correctly as a Whirlpool refrigerator.

Very confusing for anyone who thought initially that they were selecting a Whirlpool refrigerator as their chosen device.

Here's some images

Block Image

Block Image

Was this reply helpful?

Yes No
Score 2

1 Comment:

Interesting! I think I know what's going on but @krisrodriguez and I will have to poke around a bit to double check that I'm on the right track.

by

Add a comment

Options

Hello iFixit team :)

Perhaps I found a bug. I will try to give a detailed explanation.

Discovery

Usually, when I checked my account activity history, it looks like this :

Block Image

A normal activity history entry is a score (optional), a datetime and a title to be able to identify what is the entry in the history.

But today I found an entry with no type so I cannot identify what are these entries :

Block Image

So it seems there is a way to get anonymous activity entries in the iFixit activity history. I'm not sure how this happened exactly so I will try to give maximum details of what I'm sure and what I'm not sure.

What I'm sure

  • At least one of these two invalid entries is linked to this page : https://fr.ifixit.com/Tutoriel/Sony+Vaio...
  • One of these entries should indicate that a page related to the repair guide mentionned above has been translated

What I'm not sure

I think these two entries are empty because I translated a guide for a component of a device that has prerequisite guides that was not translated first, example :

Block Image

The guide in the image is translated but some prerequisite guide is not translated yet and I'm sure this guide is linked to at least one of the invalid entries in the activity history.

Why I think it's a bug

As every entries contains a link with some text, an entry should not be empty.

Before that I never encountered empty activity entries in the history since I use the iFixit platform because before that entries were not created immediately but were delayed until every prerequisite guide of a guide where translated. (This is an assumption because I don't know exactly how iFixit platform works internally)

Edit

I now have the proof it's a bug.

I examined generated HTML code for some entries in the history and I can confirm the empty history entries are abnormal.

Block Image

Explanations :

We can observe the generated link of the empty entry is / that is equivalent to the root of the iFixit website (including the subdomain used for i18n), so in my case href="/" is like a link to https://fr.ifixit.com subdomain without pointing any page.

As a proof, I included what a normal entry look like in the picture above where we can observe the href of the link is / something/... instead of just / .

Was this reply helpful?

Yes No
Score 3

2 Comments:

Thanks for the detailed write up @es_six! This will give our team a head start when they start looking into the problem. It's been reported!

by

@amber Thank you :)

by

Add a comment

Options

Lots of Dutch translations showing up on English patrol page.

https://www.ifixit.com/Patrol/Guide/1506...

https://www.ifixit.com/Patrol/Guide/1412...

https://www.ifixit.com/Patrol/Guide/1412...

https://www.ifixit.com/Patrol/Guide/1412...

https://www.ifixit.com/Patrol/Guide/1412...

https://www.ifixit.com/Patrol/Guide/1412...

Was this reply helpful?

Yes No
Score 2

1 Comment:

Very interesting! I've passed this along to our devs. Thanks @guardian10!

by

Add a comment

Options

The store redesign has broken the page buttons. Now if you click one of them, it changes the URL box, but the page doesn't automatically refresh.

Block Image

Before pressing the page button

Block Image

After

______________________________________

Block Image

Was this reply helpful?

Yes No
Score 2

14 Comments:

Uh oh! I wasn't able to find that same issue on my computer. Which particular part of the store were you looking at, @guardian10?

by

@amber I tested it on the tools and parts pages, I didn't go any deeper.

by

Passed along to the developers, thanks @guardian10!

by

Hi @guardian10, can you remind me what browser and operating system you use? And have you seen this again?

by

I am still having the issue.

OS: Windows 10 64-bit

Browser: Firefox 103.0.1 64-bit

by

Show 9 more comments

Add a comment

Options

This showed up on my activity page. It says I just wrote a comment on a question, but I did it back in March.

Block Image

Block Image

Was this reply helpful?

Yes No
Score 4

2 Comments:

@guardian10 that was converted from an answer to a comment. Your answer was posted in March but converted to a comment today. No bug here since the dates are corresponding correctly to the actions.

by

@oldturkey03 , thank you for catching this :) @guardian10 , OT is correct, thank you for bringing it up, better safe than sorry.

by

Add a comment

Options

Hi

Iv found this bug where the font randomly changes

Here’s some images

Block Image

Block Image

Hopefully this helps

Thanks:-)

Was this reply helpful?

Yes No
Score 2

4 Comments:

Interesting, @hellomacos! Did you click on anything to make this happen? And which iOS are you using? (I'm assuming that's Safari?)

by

@amber

I just opened the page

I’m on the latest iOS on iPhone SE(2020)

I’m using safari:-)

by

This was a "feature" we added for performance reasons. The first time you loaded a page on iFixit our fancy font wasn't cached so we showed the page with your system's font instead, so you didn't have to wait.

We also found the shifting fonts annoying though, so we just got rid of the custom font since most system fonts are pretty great now.

So, this should be resolved now!

by

@david

Thanks for the reply!

Thanks for the information on why it happend,it’s quite interesting

Thanks:-)

by

Add a comment

Options

We appear to have lost the device chooser holding the place (really should be one level back). As an example: Here'a a question which needed the device changed

Block Image

So going into Edit we get this

Block Image

But when we click change we loose the previous device

Block Image

Ideally it should step back one level as example here so one doesn't need to step up through all of the levels.

Block Image

If we can't get this can we at least hold onto the previous entry

Was this reply helpful?

Yes No
Score 4

2 Comments:

Just to double check, it did hold on to the old device before, right?

by

@amber - Yes, It held the older device and then you could move down a level or two to get to the correct one.

by

Add a comment

Options

Hi,

Warning, it seem's a user may be trying to find some XSS security breach in your website :

https://meta.ifixit.com/User/About/39105...

Block Image

This users tryied to inject code in it's username and thread answers.

It's not a bug because I don't know if the user succeed, but this may be of interest to the technical team.

Was this reply helpful?

Yes No
Score 4

2 Comments:

Thank you, I'll make sure to pass this along.

by

Thanks again for bringing this to our attention. This is one of the security researchers in our community testing us to ensure we are as safe as possible. We take security very seriously and appreciate the researchers' time and effort to help us keep this community a safe place for all users.

by

Add a comment

Options

Found lots and lots of random users with 100 rep from nowhere. I have only ever seen this on Meta.

223872 and 283062 are examples.

Was this reply helpful?

Yes No
Score 3

6 Comments:

@guardian10 it‘ll help a lot if you link to the users instead of posting the user number. It‘s way easier to find out what happened

by

@oldturkey03 Sorry, @amber told me to post user numbers on folders like this.

by

@guardian10 okay sounds like the way to do it then.

by

@guardian10 as a general answer (not having checked the users you are referring to) about the 100 reputation points in Meta check the Answer from the Boss :-) on here How does the reputation system for Meta work?

by

You can do numbers, but really links work the best. The content of your link can include the userid (those numbers) or a link to their profile. For example, Amber or 3812521 both go to the same URL, my profile.

The trick is using either the text editor or wiki syntax to embed the link.

by

Show 1 more comment

Add a comment

Options

Hi

Iv had this bug appear on me a couple times

Block Image

There is a small blue line that is out of place in the reputation graph

When I reload the page it can go away or come back

Hopefully this helps

Thanks:-)

Was this reply helpful?

Yes No
Score 2

2 Comments:

Interesting, @hellomacos! Two main questions, what browser are you using and is it zoomed in/out at all?

by

@amber

I’m using safari

And it’s not zoomed in at all

Iv just cropped the photos in to make it clearer

Thanks:-)

by

Add a comment

Options

Hi @amber

Haven't been across bugs for a while so maybe this one has already been reported.

When moderating a follow up comment by an OP under a question by the OP to an update to the question to make it more noticable, it makes the date of the "update" the same as the date of the original question even if it was posted several days later.

As seen in this post that you moved from meta to answers, the original question was posted 2 days ago?, (which seems wrong - read on) but when I moderated the comment posted by the user on 09/30/2022 to an update to the question it showed the update as being done on 09/25/22 which it wasn't. (see "update date" and edit in History post)

I then edited the "update" date to correct it.

This is not the first time I've seen this happen so I thought I'd pass it on.

Hopefully this makes some sense to you.

Cheers

Was this reply helpful?

Yes No
Score 3

1 Comment:

I was a little confused at first, but the example you shared helped me understand! This is odd and I'll pass it along to our developers to poke at with a stick. Thanks @jayeff!

by

Add a comment

Options

Hi

I was publishing a guide on my phone and I noticed that the options were all deformed and out of place

Block Image

Hopefully this helps

Thanks:-)

Was this reply helpful?

Yes No
Score 3

2 Comments:

That doesn't look right... did it go away with a reload?

Also, what phone, OS, and browser were you using?

by

@amber

In on a iPhone SE2020

iOS 16.0.2

Using the latest version of safari

Thanks:-)

by

Add a comment

Options

Whenever I try to go to an unpublished guide from one of my team members, it throws error 403: access denied. I should be able to access them, as I am on the team. Not sure if this is a bug or not.

Was this reply helpful?

Yes No
Score 3

1 Comment:

@guardian10 only if the team has been given permission by the author. If that has not been done you cannot access the guide even so it is a team member.

by

Add a comment

Options

Hi

Iv noticed this since I have been on Meta but I’m not sure if it’s a bug or if it’s intentional

So on the main iFixit website you get a little blue notification symbol on your profile to indicate you have a notification

On the Meta website I don’t get this when I’m on my iPhone

I’m on the latest iOS using safari

Like I said Im unsure if this is a bug or if it’s intentional

Hopefully this helps

Thanks:-)

Was this reply helpful?

Yes No
Score 2

5 Comments:

@hellomacos I have noticed something similar.

On the Answers forum, I get a notification (blue) without refreshing, but on Meta I have to refresh the page for the notification to appear (orange).

I am on 2021 MBP 16" M1 Pro using Chrome, all with latest versions.

by

@geirandersen

That’s soo strange!

I forgot to mention that I get a similar thing to you on my MacBook Pro 15” mid 2014

by

The color isn't so much a bug as it is leftover old settings. I've sent it around to see if I can get it changed to blue.

As far as seeing it on a mobile device, as far as I know, we don't display the notification icon on mobile because there's already so much going on. We can only fit so much. I'll find out why the dot shows on ifixit.com but not meta.

Thanks for the heads up!

by

@hellomacos, it's been fixed!

by

@amber

Thanks for letting me know!

I love the little dot:-)

by

Add a comment

Options

Hello iFixit team,

I found another bug:

  • When I tried to translate a protected page (seems to be protected by a minimum number of reputation points), I can only submit the translation once. If I try to submit again with some changes (e.g.: to correct a mistake) I got the error bellow:

Block Image

Note: in the image below the platform restored back the old page title and I didn’t notice it before submitting the first time, so now I’m stuck because I cannot correct my mistake.

It’s not the first time I encounter this bug, it rarely happens (it’s the third time).

Here is what I tried to bypass the issue without success:

  • I tried to log-in/logout
  • I tried to reload the page
  • I tried in another (up-to-date) browser

Here is what I noticed to bypass the issue with success:

  • If an admin validates the changes, I can make one modification again.

Here is a link to the page that triggered the bug : https://fr.ifixit.com/Device/Sony_VAIO_P...

Was this reply helpful?

Yes No
Score 2

4 Comments:

@brendan Maybe it's only because I was patrolling the page at the same time. I've finished now. Can you please check now if you can edit the page again?

by

@claire17 I edited the page again, it worked, then the bug reappeared when I tryed to edit the page the second time :)

PS : it's the same bug we encountered 3 rd nov. 2021 (we talked of this bug by email)

by

@es_six got it! So you can't re-edit the edit before it got patrolled. Many thanks for forwarding the bug! We are looking into this.

by

@claire17 Thank you :)

by

Add a comment

Options

Here one that really needs fixing! When you are on any base doc for a given device (offering the listing of the different guides) as example a Late 2011 15” MacBook Pro and you select the Parts & Tools menu you won’t get to it all you’ll get is a half shift down you need to press the menu option a second time to get to the listing of that section.

I’m sure on a large display this won’t be an issue but on an tablet or phone people will be confused. I encountered it on my iPad while I was traveling.

Was this reply helpful?

Yes No
Score 1

8 Comments:

Great catch, @danj. I'll pass this along!

by

Hey, @danj. Thank you for reporting this!

We've been having a bit of trouble reproducing this one on mobile devices.

If possible, could give me a little more info?

What iPad, iOS, and browser are you using?

And just to make extra sure I'm understanding your steps, would you mind confirming this is causing the issue for you?

1. Go to https://www.ifixit.com/Device/MacBook_Pr... on your iPad

2. Expand the "Contents" dropdown on the page

3. Click on "Parts and Tools" in that expanded dropdown

Expected: Should append "#Section_Parts_and_Tools" to the url and jump to that section on the page.

Unexpected: The halfway scroll you described above.

Thank you for all your help!

by

@erinm Hi Erin,

I’m using an iPad Air 2 with iPadOS 15.7.1 and Apples iPad Safari

When I click on the left hand menu Parts and Tools I get a flicker on the screen but nothing happens, the second time the page refreshes then the thrid time it drops down to the section.

Something was changed from before.

by

@danj Thank you so much! Hopefully my last question: What level of zoom are you using to view the page? I can reproduce this while I'm zoomed out to 75% on a test device, but I want to make sure I'm representing your case correctly in my issue.

by

@erinm - No zoom just full screen horizontally (landscape)

by

Show 3 more comments

Add a comment

Options

Hello iFixit team,

I found a little bug, it's just an entry that links to a 404 page, but this page exists.

Here are the details :

When I go to my activity history, I see this entry :

Block Image

This entry usually links to a page in history of modifications for a device page, but when I click on it in the French version of iFixit, I got a 404 page :

Block Image

If I switch my language manually to English, the entry link to a valid page like this :

Block Image

To me, this is an inconsistent behavior as the target page exist if I set my language to English but it's not processable when I set my language to French (not processable is different than not exist).

This inconsistency occured when I made modifications on an english page but I switched back my language to French after that, so the entry is related to the english version of iFixit but I'm on the French version when I click on it. So in theory, it can happened to any user that used more than one language on iFixit and made modifications on another languages than the one he used at the moment he click on the entry in the activity history.

To solve this here is some proposals :

  • Display the entry in the activity history without making it clickable (no link) when users cannot access this page (403 or 404).
  • Or, if language is not correct, change the language automatically to display the entry (but this can lead to misunderstanding of what happened to the user)
  • Or, display a 422 page instead of 404 than explain to the user, "the page is not accessible in your current language, please switch to language xxxxxx to view it". (probably the best solution)

This bug may not be easy to fix as this bug is related to the way internationalization works on the iFixit platform.

Was this reply helpful?

Yes No
Score 3

4 Comments:

Hi @es_six, I've sent this along to the developers to start poking at.

by

@amber thank you :)

by

This should be fixed now!

by

Thanks @david :)

by

Add a comment

Options

@amber - - Two bugs!

When you click on the comment reply choice which populates the @person, your insert is to the left of the @ symbol Vs to the right of the persons name by one space when in Answers or Meta.

Within here in Meta when I enter manually the @person we get the correct right of the name (which is bolded) if you apply a dash (-) the @person entry becomes a bullet! Which is not what I wanted in order to work around it I need to do what I’ve done above placing a space dash space second dash and one more space before my text

Maybe it would be cleaner a leading @person a space dash and one more space or just leave it with a single space and not alter the next entry so it’s not converted to a bullet entry.

Was this reply helpful?

Yes No
Score 1

1 Comment:

Interesting, sent along to the developers. Thanks @danj!

by

Add a comment

Options

Another small but annoying bug!

On my iPad I can’t get bold or italics to work within a comment field using the single hyphen entering two or three leading and trailing the text I want to alter.

I would love to see the format ribbon added to the comment field as it would make the presentation of what’s posted cleaner.

Was this reply helpful?

Yes No
Score 1

13 Comments:

@amber - Thanks!

by

Hi @danj, when looking into this we discovered the problem is that to make bold and italics you should use apostrophes rather than hyphens.

3 for bold '''

2 for italic ''

by

@amber - Sorry not hyphens I meant apostrophes which don’t work on iOS in the same way as an example ‘’’this should be bold’’’

by

Ohhhh. It's a 'fancy' apostrophe problem. iOS is trying to be smart. >_< If you tap and hold the ‘ you can select the ' (difference is straight vs curvy.) Not ideal, but it should work in the mean time.

by

Show 8 more comments

Add a comment

Options

This just happened to me, with this question. I've been in there commenting, and I tried to go in to reply to the last comment, but I only get "Error saving changes" when I click +Show 8 more comments

Block Image

I happens across the board; Mac, iPadOS, iOS (all on Chrome).
I cleared all the cache and reloaded everything, but it still happens 🧐

Was this reply helpful?

Yes No
Score 3

3 Comments:

We tried a new thing and it (obviously) was still too buggy. Thanks for letting us know, you helped us pull back our change and fix it very quickly. ^_^

by

@amber Hehe, that’s just how the development and implementation process is! I think I can count on 1 or 2 fingers, the times I’ve had a new thing (in my development process it’s usually been related to SQL scripts) where it worked right away.

I’ve never had it as bad as a former colleague though; He was just going to run a quick update script on the production database at ten to four, because he was starting 4 weeks of vacation at four. He did a boo-boo and deleted 16000 client records from the database! 😳 That was an intense moment!

by

That's the sort of thing you hope you wake up from because it was a bad dream.

SELECT *

FROM attempted_thing

WHERE first_try = 'worked';

Huh... nothing came up... ^_^

by

Add a comment

Options

Here’s a weird one:

I happened to be in the Moderation section of Answers, and when looking at an accepted solution where the original question had pictures, I tapped the picture (I’m on an iPad 7th. gen, running latest version of iOS).

The “toolbar” with magnifying glasses should show on the image (at least that’s how it performs on my Macs), but they show up waaay! to the right… (See attached pictures.)

Block Image

Block Image

(PS! This is in landscape mode, btw.)

Was this reply helpful?

Yes No
Score 2

1 Comment:

Submitted this bug this morning! Thanks for the alert, @geirandersen.

by

Add a comment

Options

Here’s one more (not OS or device related).

I’ll start by confirming I know the ability to edit certain aspects of a question is only available >=5k rep. points.

I just was in the mod queue and I was the 3rd person to “accept” a switch to a question. I wondered if I could edit the title, +, since I was the last to click the check. I went ahead and edited, because I had the original question in another tab, and everything looked OK. Preview and submission all checked out, and when I was returned to Answers, the question showed (on the far right) edited by Geir Ove Andersen (see image). However, the question was not actually edited, even though it said it was 🤔

Block Image

In the History of the question (see image) it shows no sign of the edit I did.

Block Image

I reckon it’s either a bug that the list of questions shows that it was edited, or it show up in a moderator queue that you guys see?

Was this reply helpful?

Yes No
Score 2

6 Comments:

Very strange. I've reported the bug, thanks @geirandersen!

by

@geirandersen, thanks for bringing this to our attention! I think I found the post you were talking about. When you get the chance, could you try editing the title again? I think this is fixed, but I'd like to confirm that it's is working for you.

Is this the post? https://www.ifixit.com/Answers/View/7560...)

by

Hi @erinm, Yep, that’s the one. I just “edited” the question again, and everything checked out once more, but the edit doesn’t happen.

This time the Answers queue list doesn’t show the question as edited though.

by

@erinm Here’s a very similar one, that just happened now. This question, I just moderated a switch to a question, then went in and edited the correct device, and a good title.

The device change was OK, and shows in the History of the question, but the Title remains as the “No Title…”

by

@geirandersen, we figured this out! Non-moderator users don't have the ability to edit titles, but for some reason we don't block you from trying. We're working on a fix to make it clearer earlier that you can't edit post titles.

by

Show 1 more comment

Add a comment

Options

Hi @amber

Just an observation regarding the latest ( I assume) software update to the Answers forum.

Having to click on the comments, especially under a question, to make them visible, whilst it may look neater doesn't help when answering a question with a comment for more information, as the OP may be unfamiliar with the way things work and will not see it.

I can understand that people don't want to trawl through "I have the same problem" type comments, but asking for more info to clarify the problem or suggest a troubleshooting procedure to further aid in diagnosing the problem to reach a fix shouldn't be moved to an answer so as to ensure that the OP sees it, because it's not the answer to the problem. I believe it should be left the way it was.

-------------------------------------------------------------------------------------------------------------------

There's also a bug, neither @oldturkey03 nor I could edit this question to insert the title of the question. I didn't even get a preview of the question when I edited it

Was this reply helpful?

Yes No
Score 3

5 Comments:

Both issues need to be fixed.

I only realized the comments where fully hidden Sunday and wanted to check it again to be sure.

Basically, the first five should stay visible, the the sixth and onward collapsed.

I also couldn’t edit a question so it was more readable, it was a giant text blob with no paragraph breaks.

by

Hi @danj and @jayeff, the latter (editing titles) is a bug that we're working on fixing.

The second is something that should only be collapsing if there is an accepted answer or a "most helpful answer". The idea behind it is based off of people "bouncing" off of a page if the answer is not visible rather quickly. So once a solution is found, the comments can be hidden (unless someone wants to open them up) as the draw for someone to remain on the page is the solution to the problem they're looking for.

by

Hi! The devs got back to me and said the title editing issue should be resolved.

by

@amber Thank you for letting us know and thanks to the devs,

by

@amber

Thanks and also for the explanation re the comments

by

Add a comment

Options

Hi @amber - Can the text block space be enlarged a bit I really find it’s small size a chore to move about, more so when editing.

Also responding to notifications is now harder as you cant just touch the Avatar icon to see the list as we had before. Now I need to open the full notification list and I can’t mark duplicates as responded to. I need to open the question from the listing for each bolded entry and let it get to the question then I can exit the question. On an iPad Air2 this consumes a lot of time. If possible can we roll this back?

I do like the menu listing, still not very intuitive for the first timer

Again, we really need the tool pallet within the comments text area, we can forgo the images if that was the issue. It would be a lot easier to bold as well as indent text

Was this reply helpful?

Yes No
Score 1

2 Comments:

I've brought up the size of the box and the editing options to our developers. Those sorts of changes will fall into line after they're ranked for importance along with site-maintenance things.

I'll also bring up the marking individual notifications as responded to. Thanks for the feedback, @danj!

by

@amber Both width and depth. Cut, copy and paste is a real pain on an iPad with such a small window. What I find interesting is the iPhone version is better.

I know this is a bit of a Goldilocks predicament as the iPad is not a small display and yet not as big as a Mac. We need to do better!

by

Add a comment

Options

Hi @amber

The embedded link edit feature that was added a little while back that when in the Edit mode for an Answer allowed you to edit the link and text by right click on the highlighted text and select either delete or edit is no longer available.

Nothing happens when you click on it to try and edit the entry. The only way to do this now is to delete it and start again

Was this reply helpful?

Yes No
Score 2

1 Comment:

Oops, this does seem like a bug. Thanks @jayeff! I'll let the developers know.

In the mean time, when you're editing the post, you can edit it by clicking on the linked text and then clicking the add a link button. It's not intuitive but hopefully it'll save you some hassle until it's fixed.

by

Add a comment

Options

Hi @amber

Another "missing" moderated question to follow up.

Today I moderated this question to meta as I thought that it would get a more appropriate response here than in Answers.

However, when looking at the meta answers page at around the time it was migrated, it is nowhere to be seen, at least not in the English meta pages anyway.

Cheers

Was this reply helpful?

Yes No
Score 1

2 Comments:

Great catch @jayeff. I was just talking about this problem with our developers yesterday, so I can actually explain what's going on. Our site has a way of checking what language each submission is written in and Meta only posts English. One tricky thing is that when a post is moderated over to Meta it bypasses where we'd tell someone to please submit in English.

That being said, Admins have a cool new tool (thanks devs!) where we can manually tell iRobot to just slot it in on English meta. I'll do that for this one.

by

@amber

Good to know

Cheers

by

Add a comment

Options

Hi @amber,

Another missing moderated question or is it related to the written language used in the question perhaps?

Moderated an answer (see 2nd deleted answer) by this user to a new question which I edited as well so both Arabic and English in the question, but it doesn't appear in the Answers Index at all.

Cheers

Was this reply helpful?

Yes No
Score 1

2 Comments:

@jayeff, thanks for sending this our way. I also tried looking for the new question and couldn't find it on the Forum. I've passed this on to our QA team so we can see what the problem is. I'll follow up as soon as I have an answer :)

by

Add a comment

Options

Block Image

If I do basically anything in the US store it freezes and takes at least a minute to start working again.

I`m using Firefox version 108.0.1 with Adblock Plus, DarkReader and the DuckDuckGo privacy plugin installed.

Was this reply helpful?

Yes No
Score 1

5 Comments:

Are you still having these issues @sedorr? I can pass it along if you are.

by

@amber Yes, its still the same.

by

Hi @sedorr, it looks like DarkReader is what's breaking the pages for you. After looking over it with our team, it looks like the problem is on that extensions side. Our recommendation is to disable it while you're on the site or to file an issue with DarkReader.

by

Thanks for reporting this @sedorr. I've filed an issue with DarkReader if you're interested in following along there.

https://github.com/darkreader/darkreader...

by

@sedorr I don't know what changed on DarkReader's end, but the Parts collection pages are at least performant and interactive now.

by

Add a comment

Options

Block Image

Block Image

For some reason , for "What you need" the site loads the proper german translation but then switches to english after a second. The "What you need" is the only string this happens to. Also for some reason the the wikis aren't loading the pictures after they recieved a translation.

I`m using Firefox version 108.0.1 with Adblock Plus, DarkReader and the DuckDuckGo privacy plugin installe.

Was this reply helpful?

Yes No
Score 1

3 Comments:

The language thing stopped happening but the wikis with translations still don't show the pictures.

by

@sedorr, checking on this one, too. Are you still experiencing this problem?

by

@amber Yes, only the language thing stopped happening.

by

Add a comment

Options

Hi @krisrodriguez

Another "missing" moderated answer to become a question.

Moderated it where it was an answer (show deleted) in this question to the new question above, but is not shown in my subscribed list (even though I am) and also not in the Answer forum

Cheers

Was this reply helpful?

Yes No
Score 1

2 Comments:

@jayeff, thanks for pointing this out. I've edited the first posts language from French to English so it shows up on our main forum.

As for the second, I see on the answers forum. Do you see it popping up in your list now?

by

@amber

Sorry for the late reply.

Yes it has appeared in my list

Thanks.

----------------------------------------------------------------

Another problem perhaps.

I noticed that as the question had been accepted 5 days ago, I would look in my Notifications list for the Accepted Answer notification, as it is much shorter than my subscribed list or my Activity list but you can't go back further than 2 days in Notifications whereas both the subscribed and activity lists go back a long way. Is this right?

Cheers

by

Add a comment

Options

hello i have alot of stuff

My device page isn’t popping up in categories when I’m trying to group it

Block Image

https://www.ifixit.com/Device/Smart_Glas...

also this page isnt popping up in the search bar and has a comment section for some reason and is glitchy and messed up.

https://www.ifixit.com/Wiki/Square_Card_...

Block Image

this page title where you can select the folders it is in at the top is in german and says

haustierversogung

https://www.ifixit.com/Device/Pet_Supply

Was this reply helpful?

Yes No
Score 0

1 Comment:

@tay0_0, 1. I get your smart glasses when I search, just as I should. (I’m using latest Chrome on 2022 iPad Air M1 latest iPadOS).

2. The Wiki stub is not finished by the looks of it, and the image used either got corrupted when uploading or something happened. Only half the image is there. Try editing the stub and upload the picture again.

3. ??? The category you linked is showing just fine, no issues as far as I can see. It lists categories, guides and questions related to Pet Supply

by

Add a comment

Options

Hi @amber ,

Maybe a bug I don't know but have noticed before that when the iRobot moderates a question from Meta to Answers the device shown in the question in Answers is always the same - iMac Intel 27" Retina 5K Display (mid 2017)

Here's a question that I just moderated from meta to answers to show how it appears in Answers.

Wouldn't it be better to have no device type at all?

Block Image

Cheers and a Happy New Year.

Was this reply helpful?

Yes No
Score 2

1 Comment:

I'm not totally sure why but that's the default device. I'm also not sure why it's doesn't go forward as no device. I'll look into it! :)

by

Add a comment

Options

When hovering the cursor over anyone's reputation graph, the number from that time no longer shows. The only extensions I have are Honey and VidIQ.

Was this reply helpful?

Yes No
Score 1

2 Comments:

Thanks for the heads up @guardian10. I'll look at this with our devs. :)

by

@amber Any luck? It's still here.

by

Add a comment