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Reverse Tweezers Keep Snapping; Common Occurrence?

I own a Pro Tech Toolkit, and my Reverse Tweezers’ tips have snapped twice now, the first time while being used and the second time while just sitting in the kit. The first time was about a month ago, and the second was today. I already made a warranty claim for new tweezer tips the first time, but I don’t want to make another claim if this is just gonna happen again. Does this happen often? What should I do?

Answered! View the answer I have this problem too

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This question was migrated from https://www.ifixit.com/Answers.

Jan 29, 2023 by iRobot

@froogers28

Iv never had this happen to me with the reverse tweezers but I have had it happen a couple times with the bent ones tips

Your in the right place tiger things sorted:-)

Jan 29, 2023 by HelloMacOS

Hi @froogers28, let me look into this and get back to you.

Jan 30, 2023 by Amber Taus

Annoying situation. Never happended to me until today.

Jan 31, 2023 by BenZ78

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Posted: Jan 31, 2023

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Thanks for reaching out @benz78 & @froogers28,

So this issue is not unheard of, but not common to happen multiple times. Many of our tools are made to break before they damage the thing you're attempting to repair, so sometimes these tips do snap.

Email support@ifixit.com and they'll get you set up with a replacement set. Sorry for the inconvenience!

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Alright, thanks. Considering that it’s happened multiple times, do you think I should request replacement reverse tweezers as well?

Jan 31, 2023 by froogers28

@froogers28 That's a great question. Include that in your conversation with support, they'll know more than I do on this.

Feb 1, 2023 by Amber Taus

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