Improve "ask a question " page and Close off Question
Hi,
Would it be better to either embolden the text (Be specific and include what you've already tried). under the title of the page https://www.ifixit.com/Answers/Ask to draw the questioner's attention a bit better as to how they should submit a question to get more relevant answers sooner and not have to have a back and forth dialogue to get information to assist the person answering?
or
That when they go to ask a question that they are directed to the link first https://www.ifixit.com/Info/Asking_Great.... and have to pass through a revised version showing only the section headings, (which perhaps they could click to expand if they wanted more information), with an enter link below to get to the submit question form page before they can submit their question or perhaps to reduce the number of 'clicks' to get where you want to be, have the submit form below the section headings?
I'm thinking that even if they scroll through to enter their question the mind will still take in the information, even if it doesn't 'register' with the person. Hopefully it may either 'remind' them when they write the question or perhaps even 'nag' them into coming back later to edit it in.
Also is it possible to somehow automatically move a comment, which is actually a question, when it is made in a question that has a 50+ string of comments already. Alternatively if the original question is say more than 2 years old that it is prevented from having new comments or answers added to it. In a lot of cases, the person making the comment/answer- which is actually a question, has obviously not bothered to read through the entire page where mostly the answer is provided, possibly because it is too long.
Is this a worthwhile discussion?
1 Comment
Good ideas! I'll talk about them with the team and get back to you with what we think.
by Kyle Wiens