/
/

Site Navigation

Your Account

Choose Language

Options

I received the goods you sent but Defective goods.

order number : 1338293-178301

order date : 3/3/2017

item : 268000-1 iPhone 6 LCD Screen and Digitizer Full Assembly / Part Only / Black

I received the goods you sent.

However, after replacing it, the phone will continue to be rebooted.

Please find attached the video clip.

How do I handle it?

Please reply quickly.

Error

Video not found

Current text:

[video|776]
Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
1 Comment

This question was migrated from http://www.ifixit.com/Answers.

by

Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Unplug front camera assembly if it's plugged in and try booting it again.

That issue could mean many things. Could be software no good.

Was this answer helpful?

Yes No
Score 2
Add a comment

Options

johnchriss , contact iFixit store if purchased through them. Link below. This is ifixit volunteer site, where we try to answer person's question's on fixing various devices.

We have nothing to do with sales. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

http://help.ifixit.com/category/133-cont...

Was this answer helpful?

Yes No
Score 1

1 Comment:

@lpfaff1 Is correct! I didn't see an email from you, johncriss, when I checked our support box just now. So I emailed you directly just to make sure we address this issue for you. Please respond to that email and we will get this figured out and taken care of. Thanks!

by

Add a comment

Add your answer

johnchriss will be eternally grateful.