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Do you ship to Canada?

I saw in your list of questions that you seemed to ship to Canada, but when I tried to order the 5S battery repair kit, your system refused to send it, said it didn't ship to Canada?

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Alan Whitton

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Hi Alan,

Thanks for reaching out! We definitely do ship to Canada, so there might be something going on with the address or the weight/value of that order. Contact our support team through help.iFixit.com and we'll work with you to get this fixed up!

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2 Comments:

@annettefuller could this be a problem with the new battery shipping regulations and shipping method?

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It's very possible — we can't ship batteries via air. We are working hard on a solution to this — expect news soon.

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Alan Whitton will be eternally grateful.