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Your shipping costs are way to high.

nearly 39% of my total cost was for shipping, dudes there are better options then UPS raping you and the consumer, no matter how big or small your business is, even USPS has priority shipping for a of a lot less, and you can get tracking and insurance with it and not costing has much as I just shelled out.

Love what you guys do, but the costs will make me think twice next time.

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Hi Michael,

Thanks for your feedback! Our team is always looking at shipping costs and trying to get the best bang for your buck with those. Unfortunately we aren't so large a company that we can subsidize the shipping costs with our other profits. Sorry about that!

The team is working on hammering out some good free shipping deals, though, just so you know that's in the works. In the future feel free to reach out to the customer service team directly through sending an email to support@ifixit.com if you have any more questions! We monitor Meta as well, but you might get a faster response by emailing us. :)

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5 Comments:

Whatever, the shipping costs are crazy reasonable! Unless it's totally completely changed to the opposite of what it was the very last time I've got an order. My other supplier has a way different shipping cost through fedex and a much higher price through ups

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Yes, very good. I'm spoiled on free shipping, so I order through Amazon instead.

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What most companies do is offer free shipping if you order X amount of dollars worth of items. Maybe that's an option, or discounted shipping if you don't get to the point where shipping is free but the order is substantial.

One of the reasons I get my iFixit tools through places like RadioShack (when they sold them) is the shipping. It's usually cheaper to get them from a retailer selling them or buying what I need though Amazon, and I save the shipping.

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Yeah, drugs guys, you must be on them. Just placed my order through iFixit today. Same as always. Have fun dealing with other suppliers. $60 fedex over night and $90 ups over night. These guys $35 two day am shipping? That's what I'm talking about

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@theimedic

I agree with you!

I live in the UK and because we are a island everything costs a arm and a leg for postage and it takes forever but not with ifixit

Ifixit has it delivered fast and for a reasonable price in my experience^_^

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Michael Hoover will be eternally grateful.