Additionally , I have issues with reviews,i.e., how does one judge the reliability ? Here's an anecdotal look at
what I found out when questioning a review of a Amazon product I was thinking of buying. (The italics are mine) 1) The review: This review is from: Tonsiki Dual Usb Phone Motorcycle Waterproof Cigarette Lighter Socket Set Splitter 12v 2.1a Charger Power Adapter (Wireless Phone Accessory)
This Guoke Dual Usb Phone Motorcycle Cigarette Lighter Socket Set Splitter 12v 2.1a Charger Power Adapter has USB high charge rate 2.1 Amp and 1 Amp USB plus a lighter socket and is easy to install by using the mount plate as a guide to drill holes for the sockets to be attached with the threaded nuts tnd then the plate can be attached for that professional look or left off if you mount the USB and power port in different spacing of places.Good quality power harness allows for attachment to longer wires to connect to fuse box or battery.
My question: I think you're confusing your reviews.
This is a Tonsiki Dual Usb Phone Motorcycle Cigarette Lighter Socket Set Splitter,not a Guoke Dual Usb Phone Motorcycle Cigarette Lighter Socket Set Splitter.
The response :
Apr 4, 2017, 4:46:16 PM PDT Carl D. Mcnair says:
They combine reviews,often for different products and sometimes for the same product with different names...this is why I named the product that I reviewed...I can't help where they post my review.I purchased and reviewed the GUOKE dual 2.1 amp USB adapter.
My response : That's v. interesting, thanks for listing the product,I had no idea Amazon did that. Since most reviewers do not list the product in their reviews it's not possible to know if the review pertains to the product in question,therefore for me it makes virtually all reviews suspect.
Reviewers response : For what it's worth,I trust AMAZON but sellers can ,at times,be suspect. The images and items appear identical and often are,just the names are changed to protect the innocent...or something like that...the Amazon A to Z return policy has helped me a few times in the past when items were not as advertised though it is rare as I order about 200 orders every 6 months and remain confident with AMAZON.
My response (conclusion): No offence,but I can't accept that. Yes, the sellers can be suspect,that I know, when evaluating a product I take it in account,however despite your trust and confidence in Amazon that is not addressing the issue I'm raising, which is: when evaluating a product the reviews may be my only gauge,therefore when Amazon, as you say"combine reviews,often for different products and sometimes for the same product with different names.", how can I reliably use the review to judge the seller and the experience the reviewer had with the product which may not be the same ?
Also,I can't find (easily),the policy for reviews or any caveat regarding this issue on Amazon's site.
As for Amazon's return policy, I agree that it's helpful,for larger ticket products, but hardly worth the time and money to return a small ticket product. The way Amazon processes reviews is sloppy and devalues the review – at best. The least Amazon could do would be to fully disclose their review methods.
I've received no subsequent response, this should take you to the relevant site <https://www.amazon.com/review/R27QARMIUB...>