Kadan Sharpe

Thanks for thinking of us for your repairs! We're very sorry to inform you that due to shipping carrier changes related to the COVID-19 pandemic, iFixit.com is currently unable to ship to India until further notice. We regret any inconvenience. You can learn more about this here. That said, you're more than welcome to order our products to an alternate country or address such as a freight forwarder, but we do not have any recommendations as to which freight forwarder company to choose. If you have any other questions or concerns, we ask that you please email support@ifixit.com and we’ll get back to you as soon as we can. Thanks again for your patience and understanding. All the best,

Hi there, Sorry, but we currently do not offer free shipping on any orders at this time, though we may offer a promotional coupon later in the year (usually around Thanksgiving/Christmas) for free shipping on orders over a set dollar amount. You’re welcome to use coupon code RETROFUTURE10 for 10%-off your order, if you like, but that is the best coupon available at this time. If you have any other questions or concerns, please contact our Customer Support team via help.ifixit.com and we’ll be sure to assist. All the best,

Thanks for your question! The short answer is: Look at what is included. The long answer is: The Repair Business Toolkit is a comprehensive collection of tools for someone who is starting a legitimate repair business to work on pretty much every device imaginable. It’s also a solid equipment loadout for those who need to get their employee or coworker a complete set of tools in the easiest manner possible. It is meant for repair businesses or those starting a repair business. If you’re not needing all those tools, we’d suggest checking out the Pro Tech Toolkit instead. I hope this helps!

Thanks for thinking of us for your repairs! We're very sorry to inform you that due to shipping carrier changes related to the COVID-19 pandemic, iFixit.com is currently unable to ship to Brazil until further notice. We regret any inconvenience here. That said, you're more than welcome to order our products to an alternate country or address such as a freight forwarder. If you have any other order-related questions, you’re welcome to contact our Customer Support team via email (support@ifixit.com). All the best,

Sorry to hear about the login trouble! In the interest in resolving your issue, I've gone ahead and removed the "OpenID Association" tag from your account, which may be the very thing causing this issue. I've also sent a Password Reset email over to you, that way you can select a new password and login using the same email address as before. I hope this helps! If you continue to experience issues, please send an email to support@ifixit.com and we’ll be sure to assist further. All the best,

Please see this page: https://www.ifixit.com/Info/Sales_Polici...

Sorry to hear about the issue! Please reach out to the iFixit Customer Support team via email at support@ifixit.com and they’ll be sure to assist. Cheers,

Thanks for your Meta post! We don’t shop around and buy batteries from other sellers to compare theirs to ours, but you’re totally welcome to do so! We do, however, spend a lot of time working with our suppliers to improve the quality and performance of their batteries quite often. We do our best to offer affordable prices where we can, but it’s ultimately decided by a combination of factors. Here is a non-comprehensive list of contributing factors: (1) Supplier vetting and production using OEM specification (2) Supplier availability (3) iFixit quality assurance and testing (4) Pain-free warranty support for batteries and other consumable items (5) Comprehensive, US-based customer support (6) Market supply & demand The Meta forum is more for back-end discussions for how the website functions, bug reporting and user moderation. If you have further questions, we ask that you contact our Customer Support team via support@ifixit.com and they’ll be sure to address your concerns.

Hi there, If you are needing assistance with your iFixit order, please reach out to our Support team via help.ifixit.com and provide the order number. They’ll be better able to assist you in determining whether the part that was ordered is compatible. Thanks!

Hi Raveen, Thanks for your interest! Our Canadian storefront is still rather new. We do intend on expanding our inventory there, but this will take time. In this case, we can definitely ship this screen to you from our US store if you’d like to order it here: https://www.ifixit.com/Store/iPhone/iPho...-X-Screen/IF377-051?o=2 I hope this helps! If you have any other questions or concerns, you’re welcome to send us an email to support@ifixit.com and we’ll be sure to assist. Cheers,