Kadan Sharpe

Hi there, If you are needing assistance with your iFixit order, please reach out to our Support team via help.ifixit.com and provide the order number. They’ll be better able to assist you in determining whether the part that was ordered is compatible. Thanks!

Hi Raveen, Thanks for your interest! Our Canadian storefront is still rather new. We do intend on expanding our inventory there, but this will take time. In this case, we can definitely ship this screen to you from our US store if you’d like to order it here: https://www.ifixit.com/Store/iPhone/iPho...-X-Screen/IF377-051?o=2 I hope this helps! If you have any other questions or concerns, you’re welcome to send us an email to support@ifixit.com and we’ll be sure to assist. Cheers,

As far as we’re aware, these batteries are provided to us directly from Motorola and we’ve listed the capacity in mAh based on what is shown on the label printed on the battery by the manufacturer. We can reach out to Motorola to see if perhaps we are listing the incorrect information on the product page, but this battery should indeed be compatible and work just fine for your repairs. Sadly, I cannot read the language on the label, but I do see that both 3550 mAh and 3760 mAh are written on the label. I have attached a zoomed-in screenshot of the label as it is shown on our product page: Should you find this battery does not perform like it should, we ask that you please contact our Customer Support team via help.ifixit.com so that they can offer resolution. I hope this helps! All the best,

Hi there! iFixit Meta is a public forum meant to discuss repair and our projects, but is not the ideal place for order-related issues. If you’ve got an issue with your order, we can help! You can contact our Customer Support via help.ifixit.com and they’d be more than happy to get you all fixed up. All the best,

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Sorry to hear about the trouble! @reedcrosby is absolutely right. If you have an issue with your order, we recommend contacting our Customer Support via help.ifixit.com so that they can assist. Our Meta Forum is a public forum so it’s not ideal to discuss order-related issues.

Sorry to hear about the shipping costs being unfeasible for you. Sadly, for customer orders, we offer a flat-rate $5 for Standard shipping as the lowest price for small items under one pound. This service, typically through USPS First-Class mail, offers tracking as well. We simply do not ship any customer orders in a small envelope with a stamp on it.

Howdy, Prop Man! It sounds like you’re needing the OpenID association removed from your account. I’ve gone ahead and done that, and also sent a Password Reset email to you. Please create a new password and sign in that way, and you should be all good to go. Feel free to send an email over to support@ifixit.com if you encounter any other account-related issues. We’re happy to help!

The reason for the higher than normal shipping charge is obviously due to a myriad of issues related to shipping lithium-ion batteries these days, which is still a serious deal in our eyes. It’s not something we think is going to go away any time soon. At this time, we're only able to ship orders containing batteries via FedEx Ground/UPS Ground. Unfortunately, this means a higher shipping charge depending on the destination. We’re located in California, so the closer the destination is to California will likely result in less expensive shipping costs. iFixit Pro customers get discounts on shipping. If you’re interested, you can check that out here: https://pro.ifixit.com/wholesale-program

Hi there, Sorry to hear about the trouble! If you’re still experiencing issues with this logic board, we ask that you please contact our Customer Support team via help.ifixit.com and provide the iFixit order number and itemcode of the part in question so that we can consider this under the lifetime warranty. Thanks!