If your country is not listed at http://help.ifixit.com/article/45-international-shipping then iFixit cannot ship to you. If you are looking for bulk purchases, please look to aliexpress.com or alibaba.com -- These sites have customer reviews as well for reference.
You need to contact customer support first to obtain an RMA number. Without it, a return will not be credited. http://help.ifixit.com/article/49-return-policy#contactModal
Are you seeing truncation like this: If so, yeah, it is your Internet connect. The photos and such are so high res that someone with 3mbps or under Internet speeds will have to wait a very long time for the guides' photos to load.
I would suggest deleting this as a question, and creating a new troubleshooting guide in the iFixit repository. It likely will get buried here under the question and answer forum.
