Kyle Wiens

About
Reputation

Questions

Apple's independent repair announcement 08/29/2019
Apple made a big announcement this morning! Our take is here. We had a feeling this was coming, and wrote about this...
We redesigned the home page 06/13/2019
We’re ramping up the amount of writing that we do, so we’ve redesigned the homepage to put these posts front and center....
Congratulations to Mr. Oldturkey03 05/16/2018
It’s a very rare breed of person that dedicates their life to helping other people. Mike is that kind of person....
Richard Mayer hits 500k 11/04/2017
Our illustrious reputation leader has hit a milestone on the weekend of the iPhone X teardown. Well done, Richard!...
Guide homepage redesign is live 03/12/2015
Hey folks, We've been working for some time on a new, mobile-friendly /guide page. This the second most popular page on...
How should we improve basic troubleshooting? 01/03/2015
Jessa and Rany have suggested improving troubleshooting processes to help with basic questions: "I noticed a suggestion...
We done goofed up 09/16/2014
We were working through some of the spam issues and accidentally deleted all the comments on iFixit. You may have seen...
Just rolled out some small styling improvements 07/10/2014
We're starting to make some minor layout improvements to Answers in preparation for moving to a more mobile-friendly...
Is it worth extending the definition of repair for a notable question? 05/28/2014
This question has been quite popular over the last year or so since it was posted: How do I transfer data from old iPhone...
Come join us on iFixit Live! 02/20/2014
We're going to try a new experiment. I'm going to do a live google hangout with y'all at 4:30 Pacific today. You can join...

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Answer to "So is the new M1 iMac Serviceable?" May 28
Not especially. https://www.ifixit.com/Teardown/iMac+M1+...-Inch+Teardown/142850
Answer to "Hi - what's the preferred way to message staff/members?" February 16
This is a good spot! We can connect you with the right people.
Answer to "Increase in Answers forum "unexpected downtime" events?" January 29
Hi Jayeff, We’re not having widespread issues, and we don’t have any errors in our logs. This appears to be particular to your account, perhaps because you have so much historical activity and reputation. We’re going to dive into this! We will take a look at your specific account. If anyone else is encountering these errors, please let us know!
Answer to "PlayStation 4 Power Supply Replacement" January 18
Hi Stéphane, It appears that there are two copies of that guide, one private / unused and one public guide. The public guide is already translated—although I’m sure the translation could use your review! How did you find that guide? We may have a bug somewhere showing a link to it. Thanks so much for your help!
Answer to "Repair Checklist for Customers" 11/25/2020
We have a huge collection of resources with all kinds of tips and tricks and resources for setting up your repair shop here.
Answer to "Where's iFixit, aka: Where's Waldo!" 11/23/2020
This is pretty fantastic! Not the first time Apple has featured our toolkits either. I wonder if this is an actual lab they work out of or just a staged set?
Answer to "Why do PAISUE batteries from Amazon, have links to iFixit repair video" 11/22/2020
We have no idea! Can you share a photo of the barcode or a link to the product page?
Answer to "Why is my personal info worth more to you than my business?" 10/12/2020
Our legacy e-commerce software requires an account to be able to complete a purchase. We are working on migrating to a new platform that will not have this requirement.
Answer to "CSRF error on account registration through EU store" 09/10/2020
Hi Frank, Thanks for the heads up, we’ll look into this! I wasn’t able to reproduce the CSRF error in Chrome—what browser are you using? Re: [1], you are absolutely correct. That is dumb of us and we will fix it right away! Thanks so much for the heads up.
Answer to "repair guides category list does not include plumbing appliances" 08/31/2020
Sue Williams film, Death by Design, is quite good. I recommend it!