Justin Ogihara

Hi y’all! I hope everyone is safe and doing well. These unprecedented times have shifted the way society functions as a...

Happy June everybody. I can’t believe we’re already halfway through 2019! Please post any spammy content you might find...

Spring showers bring May flowers, and banning users requires admin powers. Happy May everyone and please post any spammy...

Happy April everyone! I’ve been MIA for the past week as I was out vacationing in Cabo San Lucas. I hope everyone else’s...

Happy March y’all! I’m Justin and I’m training to be Meta Dispatch so feel free to tag me or @kristen if you need...

Hmm this is interesting to think about. On one hand, if we take the article at face value we can say “oh hey look, Apple is doing a great thing by paying out the maximum rate for their repair technician during these unprecedented times!” However, if you look at the other side, it could be that Apple hasn’t been paying out the best rates for AASP’s, and we all know Apple’s history with not being the most consumer-friendly. I also saw that more details about the Independent Repair Provider Program we Not good ;-{ Apple is chipping away! that were just added recently. It looks like Apple wants to be able to hold “unannounced audits and inspections” for every repair shop in their program in order to remain an AASP, which is a seriously laughable and ridiculous stipulation of the contract. Hope you’re doing well and staying safe @danj ! And as always, thanks for posting and keeping these discussions alive!

With the growing support for Right to Repair and the inevitable push for it to become legislation, it’s nice to see companies taking a step forward to be more consumer and repair-friendly. I think we’ve gotta give credit where credit is due, but I do wonder about the specifics of the program. I’d hope Apple just repairs the screens, but I also do think there is a possibility that Apple will simply replace the entire device which would further contribute to the e-waste problem. However small the step may be, it is still a step in the right direction and cheers to Apple for that.

Hi there Daniel, Thanks for posting your question. Our mission is to provide free repair information for everyone in the world, but obviously this comes at a cost. To keep our operations running, we sell parts and tools. We sell as many parts and tools as possible to avoid devices being added into the waste stream. As a result, it is in our best interest (economically and philosophically) to keep as many parts and tools available in stock. In the event that the demand for a product is too high and our supply does not meet the demand, just know that we’ll be actively trying to resupply our stock. :) I hope this helps! Feel free to post on this forum with any questions or comments. Thanks! Happy fixing. Justin Ogihara

Hi there Riccardo and thanks for posting on this forum. We’re excited that you’re studying sustainable design and focusing in the field of consumer electronics. Although your question may seem simple, it’s a pretty heavy-loaded one at that and I’ll do my best to answer it. As with most companies and corporations, cutting costs in production and increasing profits are the main goals. One method practiced by many companies to alleviate this problem is known as planned obsolescence. Planned obsolescence is the practice of designing a product that is planned to be obsolete (or not of use) within a short period of time after its initial release. As you’ve probably seen in the real world, companies like Apple take advantage of this method and release products in short cycles to make the consumer feel as though they are behind and out-of-touch, even though they really aren’t. As a result, many companies feel content with their current business models and aren’t looking to change anytime soon, especially if the...

Hi there, Thanks for posting on this forum with your question. We see that you’re curious about uploading a helpful guide for those who are looking into the functions of the HDMI port in their Sony Playstation 4. Thankfully, our website is a collaborative website where any user can help others with their knowledge. In this specific case, you are able to upload that image onto the Sony Playstation 4 device page itself under the ‘Documents’ tab. That way, other users will be able to see that document on the device page in case they needed to know the specific functions of the pins in an HDMI port. Let us know if there’s anything we can do to help. Thanks and happy fixing! Justin Ogihara

Hi there @abriaunys and thanks for posting your question. We see that you’ve created the device page for the Nespresso De’Longhi Latissima Touch, but it appears that the device page is still categorized as a ‘page stub.’ Device pages that are categorized as ‘page stubs’ will not properly appear in the Answers forum and interface. As a result, the best way to solve this problem is by filling out the device page with adequate information about the device itself. Once the device page has enough detail, it will not be categorized as a ‘page stub’ and will properly appear in the Answers interface. In addition, when you type in the name of the device, a gray rectangular button that says “Choose [Device Name]” will appear at the bottom right of the search bar. If you spell the name of the device correctly, click on that button and the question should categorize to the appropriate device page. If you run into any other troubles with the website, please don’t hesitate to repond to this forum. Thanks! Happy Fixing....

Hi there Christine, Thanks for posting on this forum. We’re excited that your son and his classmates are enrolled in a “Tinkering” class and are looking to learn how to repair electronic devices! Here are some of our thoughts for electronic devices that we think would work best for this class: 1) The devices that are most accessible/plentiful would be older cellphones and laptops. Compared to the newer cellphones and laptops, older devices don’t use as much glue and are much more modular. 2) With that in mind, older devices tend to use more screws instead of glue. You’ll definitely want to focus on modular devices where the components and pieces are easy to remove so the students can break down the entire device themselves. Cellphones made in the late 1990s to early 2000s would certainly be a great starting point. If you’re looking for modular laptops, the HP EliteBook series from the mid to late 2000s would also work well. If you’re looking for more interesting devices, older R/C cars and electronic toys...

Hi there Donald, Thanks for posting on this forum. We’re excited that you’re looking to repair the battery in your device. If you’re looking to purchase any plastic prying tools, you’ve come to the right place! Please visit this store page for all of tools you’ll need to pry off the back cover of your device. In addition, if you’re looking to open up and repair any other electronics, I highly recommend looking into our Pro Tech toolkit. You should also take a look at our other toolkits for any of your repair needs. Good luck with your repair and happy fixing! Justin Ogihara

Yikes! We actually use a Sonos speaker system here in the office, and lately some of the speakers haven’t been connecting and working very well. It’s troubling to know that putting them in “Recycling Mode” actually renders the speakers useless, so hopefully nobody in our office uses that function. Thanks for sharing as always @danj !

Hi there Timothy. Thanks for posting on this forum and your continued support for our repairability assessments. Our technical writers work hard to create these awesome teardowns, but there are some limitations to the devices that are taken apart. Due to the number of devices that are released every year, our technical writers aren’t able to create a repairability assessment for every single device. However, you’re more than welcome to create one yourself if you’re up to the challenge. We hope that your passion for repair and sustainability will inspire others to do the same. Keep on making the world a better place! Happy fixing. Justin Ogihara