James Pearson Hughes

I was searching for some questions to answer, and saw this nifty section for questions in other languages: However, two of...

At the bottom of pages is a nice "Share your knowledge" button that leads to /Contribute. Perhaps you decide you want to...

I was taking a look at this guide, and it has an Archived Guide flag: [code] However, there's no indication that there is...

While going through /Contribute, I accidentally created a couple problems I can't solve with my permission levels: (1) I...

There's a Patrol tab on https://meta.ifixit.com/Moderation and similar pages. However, here on Meta it seems to just...

Hi! I was searching for myself in the users list and noticed this: http://cl.ly/image/0C2G321g090t [code]

I hacked together a little script that programmatically strips out (most of) the repairability scores we've given devices...

I can't be arsed to upload images to every site I create an account on, and you have my email.

On both meta and the main site, I see no way to change account-related settings, like email and password. I assume that I...

I received an email today about two new comments on a repair procedure I commented on recently: [code] I had to scroll...

Personally, I'm always surprised that it's not more of an issue, but every time we evaluate it, we find that the vast majority of people find it just fine to follow the instructions backwards. As long as that is the case, we'd prefer to spend our time making more guides to cover other things that need repairing; it seems like a more responsible use of our time. Since that conclusion is based on user experiences, your feedback is helpful. What guides in particular did you have trouble with?

Service manuals are copyrighted, and we've seen time and again that companies will use the DMCA to take down sites that host copyright-infringing content that they don't like. A recent, and particularly relevant, case is Toshiba; you can find much more on the subject from that article. The reason iFixit still exists is because none of our manuals are from the manufacturers; we and the repair community write them ourselves. And since it's such a waste duplicating work like that, everything is available under a permissive Creative Commons license so no one will ever have to do that again. If you'd like to help, please create a guide! Some of our best guides are community-created.

"I just created a team with a name containing French accented characters... :-) Here it is: https://fr.ifixit.com/Team/3064/Repair+C... Unfortunately, after I clicked on "Add certifications" (out of curiosity), then on "Cancel" (I had no certifications to add), my team creation window disappeared into oblivion without taking my changes (picture, description, etc.) into account." Hmm, yes, we shouldn't navigate you away from the edit page with unsaved changes, at least without a warning. However, when I try this, I end up on this page, which only has a submit button (something else we need to fix). Did you click the "Back to Teams" link in the upper-left? "Now, I have a team page (see link above) without a picture and a decent description. And unfortunately I don't see any way to edit those properties." We turn off edit capabilities for most things while the user is in a non-English language to avoid confusion with editing of machine translated text or duplicate guides in different languages (until we...

Hi David. This should be fixed now. Please let us know if you experience any further problems. Thanks!

It's a known bug that's a side-effect of using the same characters for wiki markup and our urls. Until we fix it, the workaround is to use a url shortener. Sorry!

I used to stream video from my fileserver over a g network; you should be fine with n as long as there isn't too much packet loss (and you're not doing extremely high-bitrate files). No experience with an Apple TV, though. I can tell you that I'm extremely satisfied with my Boxee Box, but that comes primarily from it being mplayer-based, and I have a lot of files other media devices (including the Apple TV) won't play.

Thank you for letting us know about this! We're making a change to our invoices, and product names won't be truncated any more. The change should be deployed live for all new invoices within the next week.

I've sent you an email. If anyone else encounters this issue, please send a copy of your answer text to james@ifixit.com. Sorry to interrupt your day!

This is a thoughtful list. While some issues are cultural ones (for example, people not showing appreciation), sometimes technical solutions can help. Kyle and Taylor have the unenvious job of figuring out where to focus our design and development efforts, and they've been trying to push iFixit (as opposed to Dozuki) more lately. You may (or may not) have noticed that in the last month we shipped: (1) A new, mobile-friendly wiki design, (2) A table-of-contents checkbox on Wiki edit, (3) More French, Spanish, German, Dutch, and Italian interface translations, (4) Improvements to our new beta search engine, and (5) Visual tweaks to the Contribute page. In fact, we're shipping approximately two things a day that are iFixit-specific, in addition to general improvements to the framework. So don't despair! We've got a lot of things on our plate, but we're trying hard to actively address our users' concerns, and that includes yours. We love you guys. <3

Thanks for the feedback, Nick. We could probably do a bit better of a job showing off uploaded certifications (and letting people know that feature exists in the first place!).