Jarred Stelfox

Hi Eric, Sorry for the late response, but we had to figure out what’s happening ourselves first, as this was the first time someone reported a date earlier than the existence of their model. There are two main components of a battery: the lithium-ion battery cells and the PCB (printed circuit board). The lithium-ion battery cells on these replacement batteries are all newly manufactured and typically shouldn’t be older than 6 months from date of purchase. This is the consumable component of the battery that gets depleted over time and determines the battery life. The PCB is often assembled using an IC that could be from old inventory, as our supplier sources original ICs rather than using poorer quality aftermarket copies. All coconutBattery is doing is reading the data on the IC of the PCB, including the manufacturing date. The age of that component is inconsequential to the performance of the battery. Suppliers in China have faced challenges sourcing ICs lately as they’re mostly manufactured in Taiwan,...

Hey there everyone, For some background, the spam filter automatically marks things as spam based off of the content we manually marked as spam. When the spam filter sees a heuristic, such as a model number, or a certain combo of words, it may mark it as spam when it is not. The model is actively being trained it by every manual moderation fix. For example, what @jayeff did by reopening the question was teach the model it made a mistake. Sorry the spam filtering is messing up for you. If you see more of these, please reach out. We do want to ensure the spam filter’s model doesn’t misbehave. Best, Jarred

Hey there @es_six, We are sorry about this issue and thank you for reporting it. There was a bug where some images would link to an internal service, Valkyrie. We fixed the bad URLs and are looking to ensure this does not happen again. Thank you again for bringing this to our attention. I hope you found the article you were looking for! Best, Jarred

Hey Jeff, This email is legitimate. Sorry for the scare! We started a meta thread over here: Yahoo has discontinued the login service we used

@mayer, thank you. It looks like someone incorrectly had moved the wiki on June 7th. The wiki became unlinked from our normal wiki hierarchy. I’ve moved it back to where it belongs! Thank you again!

Hey there! I took a look and it looks like our spam filter flagged you incorrectly. I have a hunch the filter didn’t like the number list in your question. Your question is now unflagged and marked as valid! Thanks for reaching out!

We actually have a driver set which includes all everything you are asking for! https://www.ifixit.com/Store/Tools/Pro-Tech-Toolkit/IF145-307

Our jobs page is here in our footer under careers: https://www.ifixit.com/Info/jobs Hope this helps!

@captainsnowball , Good find. For some background, the spam filter automatically marks things as spam based off of the content we manually marked as spam. We also have a policy of only sending emails if we believe them to not contain spam content. In this case, the comment slipped past the automated tool, but you can train it by our moderation dialog. I have gone ahead and marked the comment as Spam manually. As you see things, help us train the filter!

@captainsnowball I found the issue - it was a pretty subtle, but heavy hitting bug. Let me know if you receive any more of the same email. While we work on a longer term repair, I have archived the question so this does not occur again.