Kristen Gismondi

Hello mods! I wanted to share this cool article that @kpifixit wrote about your hard work. We can’t say it enough, but we...

Hello Meta! Per your request, moderators can now ban accounts created within the last 30 days (instead of only within the...

@oldturkey03 I’m a bit late, but congrats on your hard-earned 600k reputation points! This community wouldn’t be the...

Congratulations to @refectio for passing 150,000 reputation point and reaching the #6 all time rank on the leaderboard....

Happy February! Please post any spammy content here, and I will make sure it’s taken care of.

Happy New Year! Let’s ring in 2019 with a new spam thread. Post away!

Hello! I’m in the process of taking over for Blake as dispatch. To keep things more organized, we’re going back to the...

Hi Emiddio, I’m reaching out to follow up on this issue from a while back. Our devs weren’t able to reproduce the bug, but we’ve made other improvements to the site that likely resolved the issue. Everything should be back to normal, but let me know if you experience any other issues. I hope this helps!

Hi Tim, Thanks for sharing this! This is so important, and I’m impressed France is making this change. Really hoping other countries follow their example.

Hello Nicholas! Welcome to iFixit! I’m so happy you’re here and that you took the time to introduce yourself. As you’ve already discovered, iFixit is a pretty cool place, and it’s so inspiring to see people sharing their collective repair knowledge. Take as much time as you need to get acquainted with everything. You can learn more about the Meta forum here. Feel free to help answer repair-related questions in our Answers forum if you feel so inclined. There are tons of other ways you can contribute! Let me know if you have any questions, and I look forward to seeing you around the community!

“In its memo, Apple said this move supports the company's ongoing commitment to reducing the carbon footprint of every product it sells.” Apple is capable of doing more than this, but any small change is good!

Hi Edward, If you have questions about your order, please email customer support at support@ifixit.com. They’ll be happy to help you out!

Hi John, Thanks for reaching out! Sorry to hear you’re having trouble posting your question. Since you were able to successfully ask this question here in the Meta forum, you likely already know that there is a distinction between “Preview My Question” and “Post My Question.” When you click “Preview My Question,” you will be able to review your text before you post it publicly. When you’re satisfied with your question, you can publicly post it using the “Post My Question” button. If you’re clicking the correct button and still having issues, can you add a screenshot of what you’re experiencing? Are you receiving any error messages when attempting to post? Also, let us know what device, operating system (and version), and browser (and version) you’re using. Hopefully with all of that information, we can pinpoint the issue! As for your second question, if your specific device doesn’t appear when you’re writing out your question, you can choose a broader category. In this case, you can select “Windows Tablet”...

Hey Dan, Thanks for catching that! Looks like Carsten has accepted the edit.

Dan, Does Apple always say that only “a very small number of customers” were affected by issues? This is the second article in a row that I’ve seen them use that phrase. ¯\_(ツ)_/¯

Dan, I’m just catching up on this now! I’m hoping the replacement screens won’t end up having the same issue down the road. Looks like they issued a fix to the flex cable in 2018 models, which is a good step!

Hi Tim, Thanks for your feedback! I’ve passed your suggestion along to our guide writing team, and they’re planning on clarifying the instructions in the guide’s text. We also do have a separate guide for replacing iPhone battery adhesive strips (listed in this step of the iPhone 7 Plus Battery Replacement guide), but the team will work on making those instructions more apparent. I’m not sure yet if editing the videos will be an option, but we’ll do our best to make the instructions as clear as possible! I appreciate you sharing your experience with us. Happy fixing!