Kay-Kay Clapp

Happy almost-Mashed-Potato-Day, folks! It’s been pretty neat for me to watch the iFixit community grow into a global,...

Hey everyone! I sent out a few invites, but wanted to announce this on Meta just in case ya missed it. iFixit is hosting...

We’ve made some minor navigation changes to the tabs on the members page, badges page, contribute page, and patrol page....

Hiya! Did you know you have the power to rename the device in a question? It’s true! You can actually use this power to...

We just launched new shortcuts so you can edit Wikis and answer Questions faster than ever before! Wiki editing shortcuts:...

We've always sorted our posts in our answers forum by date of activity. This means that even minor revisions to a post...

Hi Everyone! We've just launched new designs for all of our badges. You can check them out @ ifixit.com/badges. We...

Hi folks, We just rolled out new avatars for members, teams, and Meta contributors who have not uploaded a picture. There...

Hi Folks, Next week we will roll out a new design for Answers! We'd love to get your feedback as we plan on continually...

Hi folks, I was hoping to get some feedback before we publish our spam guidelines below. If there are any sections that...

Hi JD, Unfortunately our SHIPHAPPENS free shipping promotion only applies to domestic shipping, so it will not work in Russia. Sorry about that! For your reference, we currently have stores in Australia, Canada, Germany and the US.

Hey Alex, We appreciate your feedback and kind words :) I’ve sent this over to the team handling our ads to review. Thanks for writing us!

Hey there! The UBK has 128 bits, the Manta has a bit fewer at 112 bits. With the Manta, we selected the most common and most useful bits we have to offer and placed them in our signature laser-cut foam case. The UBK comes in a larger oak wood case that’s more of a collector’s item.

Hey Ken, Our Fix the World bundle was available for a lower price for Black Friday-Cyber Monday. I suspect that's the price that you're referencing when you originally put the bundle into your cart. Those deals were only good for one week, so we changed the prices back to their original after the sale. The coupon is separate from that entirely. Sorry for any inconvenience! We appreciate your contribution to iFixit over the years. It's because of members like you that we're able to help so many people—and that's what's most important to us. I'm sending you a private email now to discuss further. Cheers, Kay-Kay

Solid nightcap right there ;)

Hey Aiden! Sorry to hear that. I've sent this issue over to our Dev team for further investigation. Thanks so much for bringing this to our attention. If you have any screenshots that show the error message, attaching them would be helpful. Cheers, Kay-Kay Clapp

Hi Aiden! I'm so happy to hear that you're interested in being more active in the community. Like George mentioned, answering questions and making guides is a great way to get involved. You can also find additional ways to participate on our Contribute page here: https://www.ifixit.com/contribute Thanks so much, and please let me know if you have any questions! Cheers, Kay-Kay

The wonderful @kelsea is looking into it! Thank you :)

Fixed it! Thanks for sending that my way :)

Sad days! We'll be sure to tweet about this and share with the community. Thanks Dan!