Hi @nubianqueen, looks like @brandon_k has already answered this question correctly- please send an email to email@example.com. In the mean time, you can look through our return policy and maybe that will help answer your questions. Hope this helps!
Hi @wvdheuvel, can you let me know where you’re shopping from? The location will impact the answer. For example, we have a different set of stock and ordering frequencies in Australia compared to the US.
@alipio, I’ve found the answer. The shop you’re looking at, australia.ifixit.com, is a localized storefront for product housed in a warehouse we actually have located in Australia. With this new storefront and warehouse arrangement, we can provide a domestic checkout experience as well as domestic shipping options for Australian shoppers—this means no annoying import fees or currency conversion issues! Being a new storefront and new warehouse, we only have a limited set of products available at launch. So, unfortunately, we don’t have that digitizer sold without the full kit. Sorry about that! We have plans on slowly expanding our Australia product catalog, but it will not necessarily have the exact same inventory as our US storefront.
@danj I always find things like this so sad on multiple levels. First, I find it awful that employers treat their staff in that way and second, I think it’s so sad that the employers (for whatever reason) feel like they need to stay. Hopefully we can reach enough people and encourage them to repair their own devices so less goes to this facility!
Hello @bangobejla, This is a great suggestion–I’ve ran into this issue myself. I’ll send this feedback to our team to see if there’s something that should be changed in this process. I think the buttons and popup are a failsafe for people who end up in the ‘edit’ section of the guides but are confused. Since our site is a Wiki, anyone can open any device and change (or suggest) content. Sometimes people end up there and think they’re searching but the prompt tells them “You’re going to change something, is that what you meant to do?” Thank you for your contributions to our site! Let me know if there’s anything else I can do to help your guide creation go more smoothly.
Great question, @mateusfmcota! We do use linux operating systems internally. Several of our developers use XPS’s with Ubuntu. As a website, we focus almost exclusively on hardware repair. Because of this, operating systems don’t get so much screen time from us–we don’t, technically, promote the use of Windows or iOS either. When we do happen to talk about software, it’s usually software that is preinstalled on the devices we’re using/repairing, i.e. Android, Windows, MacOS, etc. I’d say that it is not that we choose to not promote Linux—we just don’t currently have a good reason to do so.
Hi @oldturkey03, I definitely have put some thought into this specific question. I’m actually already talking to the user in question who commented on Dan’s post and he and I have come to a resolution. I think when possible, leave a persons credentials (website, social media handle, whatnot) on the image.