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Why not allow users to search for English devices and guides

I mostly have my language set to English, so I didn't notice this until now. It appears that users who have their language set to, for example, German, can see English content by default while browsing, but they are unable to use the search function to find it. In my opinion, this is a significant issue because users may assume that there is no guide available for their problem when, in reality, it might not have been translated yet or might not receive a translation for a long time because it is relatively obscure.

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It looks like users are automatically redirected to a website in their own language, if available. Search results for repair guides are limited to what's available in that language. Same for the navigation through the buttons.

This could be considered an issue. Many users use Google Translate routinely. European users often understand multiple languages.

It would be great if the search bar would allow users to search for guides in other languages. Are there any plans?

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Hi @hansvandermade! It seems like we're having 3 different threads now addressing that issue:

The search bar isn't working

Search bar doesn't give expected results

I'm grateful that you raise this important concern, and I'm sure @shawnbird and his team will do their best to come up with a solution.

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Sebastian will be eternally grateful.