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Current version by: Amber Taus

Text:

Hi Chad,
-We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|++here++].
+We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|here].
Some customers are able to use a freight forwarder to transport a battery to their address, but we do not have any recommendations. That may be a solution for you. Before placing an order with us, we suggest checking with a forwarding company to ensure they can forward lithium-ion batteries to you.
-You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|++here++].
+You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|here].
We do apologize for the inconvenience, but we hope you're able to acquire replacement batteries near you.
All the best,

Status:

open

Edit by: Amber Taus

Text:

Hi Chad,
-We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|here].
+We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|++here++].
Some customers are able to use a freight forwarder to transport a battery to their address, but we do not have any recommendations. That may be a solution for you. Before placing an order with us, we suggest checking with a forwarding company to ensure they can forward lithium-ion batteries to you.
-You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|here].
+You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|++here++].
We do apologize for the inconvenience, but we hope you're able to acquire replacement batteries near you.
All the best,

Status:

open

Edit by: Amber Taus

Text:

Hi Chad,
-We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|++here++].
+We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|here].
Some customers are able to use a freight forwarder to transport a battery to their address, but we do not have any recommendations. That may be a solution for you. Before placing an order with us, we suggest checking with a forwarding company to ensure they can forward lithium-ion batteries to you.
-You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|++here++].
+You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|here].
We do apologize for the inconvenience, but we hope you're able to acquire replacement batteries near you.
All the best,

Status:

open

Edit by: Amber Taus

Text:

Hi Chad,
-We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about ++here++.
+We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about [link|https://help.ifixit.com/article/264-what-are-the-shipping-restrictions-for-orders-containing-dangerous-goods|++here++].
Some customers are able to use a freight forwarder to transport a battery to their address, but we do not have any recommendations. That may be a solution for you. Before placing an order with us, we suggest checking with a forwarding company to ensure they can forward lithium-ion batteries to you.
-You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out ++here++.
+You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out [link|https://www.ifixit.com/Answers|++here++].
We do apologize for the inconvenience, but we hope you're able to acquire replacement batteries near you.
All the best,

Status:

open

Original post by: Kadan Sharpe

Text:

Hi Chad,

We can ship most of our products internationally, but currently we cannot ship batteries outside of the contiguous United States. This is due to lithium-ion battery shipping restrictions that we must follow, which you can learn about ++here++.

Some customers are able to use a freight forwarder to transport a battery to their address, but we do not have any recommendations. That may be a solution for you. Before placing an order with us, we suggest checking with a forwarding company to ensure they can forward lithium-ion batteries to you.

You're welcome to ask our DIY community on Answers to see if they have any good recommendations. It's totally free and you can check it out ++here++.

We do apologize for the inconvenience, but we hope you're able to acquire replacement batteries near you.

All the best,

Status:

open