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Current version by: ??? (vote details)

Title:

I was sent a Pixel 7 pro screen instead of a 6 Pro Screen

Text:

I don't even think it is iFixit's fault because it was in bubble wrap labeled "genuine pixel 6 pro screen" so the mistake was probably Google's, but no one is answering my emails or Facebook messages. There is no phone number to call. The old screen was working but cracked, but after removal is totally broken. They look very similar that I didn't notice until the mechanical tabs didn't line up. Then I noticed other parts were slightly different than the old screen. It's Friday, and I don't have a working phone or any idea on how to exchange this incorrect screen for a new one.

Discussion Topic:

No

Status:

open

Accepted Answer:

+20739

Original post by: Mike Phelan

Title:

I was sent a Pixel 7 pro screen instead of a 6 Pro Screen

Text:

I don't even think it is iFixit's fault because it was in bubble wrap labeled "genuine pixel 6 pro screen" so the mistake was probably Google's, but no one is answering my emails or Facebook messages. There is no phone number to call. The old screen was working but cracked, but after removal is totally broken. They look very similar that I didn't notice until the mechanical tabs didn't line up. Then I noticed other parts were slightly different than the old screen. It's Friday, and I don't have a working phone or any idea on how to exchange this incorrect screen for a new one.

Discussion Topic:

No

Status:

open