Answers: necessity to identify the problematic device to get an answer
Text:
Kyle,
Would it be possible to force the user who ask a question on Answers to identify adequately the problematic device before asking the question ? No question accepted by the system without adequate device identification.
System could need two valid infos to accept the question:
1- device's name: ex: Apple Macbook pro
2- device model number: ex: A1278 or MacBookPro5,5 or MB990LL/A
That would save a lot of time and users could get an answer faster.
