Where is my order?
I ordered a replacement battery repair kit on July 16th. The charge was $24.99 and with shipping, the total came to $33.44 which was debited from my account on July 17th. As of today (August 3rd) I have received NOTHING! Meanwhile my wife’s phone is dying after a very short time, I’m out $33.44, and have nothing in return from I-fixit. I fixit doesn’t even show my email. What do I need to do to get a refund or get the kit that I need?
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3 Comments
I called the Customer Service number and left a message. No response. Thought maybe somebody in the public technical support forums might have another idea.
by mchl
This question was migrated from https://www.ifixit.com/Answers.
by iRobot
Did you get your money back? It happened with the same problem. I haven't received my package in two months and there is no response
by Areej Mohammed