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Shipping Rates and dates.

to ship an xbox one motherboard and disk drive the price and date is absurd.

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$20 shipping and a 8 day wait? what shipping company are you using?

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UPS says they could deliver it in 4 days.

why is the shipping so pricy and slow?

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Most Helpful Answer

Hi Aiden,

Thanks for the feedback! We appreciate hearing from you.

I'm not personally involved with our negotiations with our shipping carriers, or the calculations for handling fees, but I can assure you that we do our best to pass on the best deals possible to our customers. We're not like the big companies like Amazon, who can subsidize shipping costs with their other profits. We've grown so much since the company was started, but not quite enough yet to qualify for that kind of status. :)

There could also be pricing tiers with the shipping companies we use, based on how many packages we ship out a day. It seems to me like we ship out a lot, but probably only a small fraction of what larger companies send out.

Rest assured, we are constantly re-evaluating the process and costs, trying to make everything as efficient and cost effective as possible.

It takes time for orders to be processed, picked, packed, and shipped which is why the shipping time may seem long.

Thanks again for your feedback!

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1 Comment:

While amazon has it all in boxes ready to be labeled, you have to pack each box and print labels and whatnot yourself. Haven't thought of that.

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Aiden will be eternally grateful.