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Wrong bit was sent with kit

None of the bits sent with my battery repair kit work for unscrewing the back of my laptop. I tried all three stored in the back of the screwdriver. Am I missing something?

How do I get ifixit to send the correct bit?

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What kit did you order and what machine do you have?

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Hello,

This is Tom from the Customer Service Team at iFixit! I’ve gone ahead and replied to the email that you’ve sent to us. Needless to say, we apologize for the inconvenience and will be happy to get the correct bits out to you.

Regards,

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Dylan Caponi will be eternally grateful.