Product shipping is awful
iFixIt charges $14+ for shipping yet can not get the product to you in a weeks time frame. Very disappointing.
Is this a worthwhile discussion?
Rep: 1
iFixIt charges $14+ for shipping yet can not get the product to you in a weeks time frame. Very disappointing.
If you ordered a battery, blame the new government regulation on battery shipping.
1 Comment:
And Samsung for indirectly giving them reason to do so with the Note 7
by Nick
Hi John!
Thanks for taking the time to provide us this feedback. While taking a look at the order, our shipping department shipped this package the day after the order was placed. However, it does appear that there was a delay on UPS’ end. Apologies for the inconvenience there. Usually, ground shipments take 3-5 business days.
However, there have been rare occurrences where there has been a delay due to a lithium-ion battery being on the order. Lithium-Ion batteries have strict shipping regulations here in the U.S., and we do all we can to ship the product out as soon as possible to account for this.
My hopes are that this provides some insight. If you have any questions, feel free to reach out to our customer support team. :)