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Poor Build Quality of Tweezers

So I banged the reverse tweezers in my case and when I took I out the the tines were uneven. it was holding IO cables out of the way while I was trying to cable manage before putting in the GPU and it banged against the case and I didn’t think anything of it, it’s wasn’t even a hard smack. So now I need to take the whole thing apart and make sure it’s not in anything important, and the brand new tool kit I got is already broken. How do I get the thing replaced?

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Hello Skillganon,

I’m sorry to hear about your new tweezers. We’ve notified our CS department of this and they’ll respond soon. If you would like to contact customer support directly, here is their information :

https://help.ifixit.com/collection/1-cus...

help.ifixit.com

Thank you,

Sarah

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Skillganon will be eternally grateful.
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