Include Recycling Information for Battery Purchases
The user experience was fantastic: searching for a replacement option, purchasing the kit, and following the guide. However, at the end of the process I am left with an old laptop battery sitting on my desk, searching for methods of proper disposal.
I would strongly recommend that you include in the shipment (perhaps printed on the invoice, or at least in an email) recycling instructions for the particular components being replaced. You could partner with somebody like https://www.call2recycle.org/ and establish a database that would automatically inform the customer of the nearest recycling center for that piece of hardware.
I think that this would round off the user experience and make the community even better!
Is this a worthwhile discussion?