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Why isn't there an option for shipping to Brazil?

I’m trying to buy some tools, but every time on the purchase process the site fails to offer shipping options. I do know that things are messed up right now due to the pandemic, but a complete absence of shipping options is unacceptable .

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Thanks for thinking of us for your repairs!

We're very sorry to inform you that due to shipping carrier changes related to the COVID-19 pandemic, is currently unable to ship to Brazil until further notice. We regret any inconvenience here.

That said, you're more than welcome to order our products to an alternate country or address such as a freight forwarder.

If you have any other order-related questions, you’re welcome to contact our Customer Support team via email (

All the best,

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That leads us to another problem, this time unrelated to iFixit: PayPal doesn't allow entering an address on another country other than the one your credit card is registered. In the past I relied on freight forwarder services, but that option is no longer available to me through PayPal. I usually avoid paying directly with my credit card for security reasons.

Anyway, thank you for your answer, even not being the one I'd like to read.


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Vinícius Cordeiro will be eternally grateful.
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