Feedback: Please, add Live Chat support for iFixit Canada Store
Hello! I clicked on “Feedback” which is in the website’s footer, so here I am! ;)
Please, add live chat for iFixit Canada Store, because I’m currently trying to get an RMA because they sent me an “A1375” battery instead of the “A1495” one I ordered.
Live Chat would be useful because this issue is very weird:
- A1375 isn’t listed at all on the Canadian store.
- The SKU (I guess those are your own SKUs…) on the box is the right one that is listed on the website for the A1495, but it’s definitely not what I got.
Now, I have to play ping-pong with emails, and waiting for a second reply so I can add details or fix typos I made in a previous mail, etc.
Please, add Live Chat. I’m really disappointed. I think it’s my first part order (I did order tools in the past), and I have to say I’m disappointed so far.
Is this a worthwhile discussion?