I live in Canada and many of my electronics have broken, including a macbook pro 2015 battery and a fitbit charge 3 battery, phone screens, nintendo switch controllers etc. etc. and I search and find your convenient fixit packs but time and time again they aren't available in Canada. Please take my money
Hi Berni,
Thank you so much for you patience on this, it took A LOT of digging to figure this out. It turns out this has to do with safety laws about shipping batteries. The gist is that we can't ship a battery through an air route and there are some customs issues that get in the way of ground routes for shipping from the US to Canada.
My best answer is to keep an eye on our Canadian store an hopefully they'll be stocked in the future.
Right now, it looks like both the 13" MacBook Pro and the 15" MacBook Pro (both 2015) have fixit kits available (as I write this.)
I hope this helps!
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Hi Berni,
Just to clarify, are you searching our Canadian store or our US store? I've seen some people end up confused when searching in the wrong place. :)
by Amber Taus
I search the Canadian store, the items are not available on the Canadian store but I can see they are being sold on the American store.
by Berni van der Meer
Hi Berni, I'll ask around on Monday when we have more folks in the office. (Just wanted to let you know I saw this and I'm not forgetting you!)
by Amber Taus