/
/

Site Navigation

Your Account

Choose Language

Discussion Topic

Options

Essentials Toolkit Marketing Complaint

I ordered the Essentials Toolkit for work, and I found the tool sizes to be more appropriate for fixing phones than for fixing laptops. Guess I was hoping to do both, but fixing laptops is was the intended usage.

The Sales descriptions should be changed to emphasize the limitation of the toolkit.

An Essentials Toolkit for Laptops would be a nice development, with the Essentials Toolkit renamed to Essentials Toolkit for Phones.

Update (05/06/24)

The screwdriver bits were too small. I'll have to look at it when I go back into the office, but it seemed like the Phillips head sizes 1 and 2 were smaller than I was expecting. Also, the handle seemed narrow so that it would be hard to apply sufficient torque for a fairly well stuck screw.

Perhaps they screwdriver bits just seemed not deep enough, so that even if they are the proper diameter, they aren't deep enough to do more than just apply torque to the very bottom of a larger, deeper screw. They'd just fill the bottom of the screw hole (sic, sorry, don't know the formal name for it), not the whole of it.

Reply to discussion Subscribe to discussion

Is this a worthwhile discussion?

Yes No
Score 2
Add a comment

2 Replies

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

@batmansbyte Thank you for sharing this important feedback. We are sorry that the tool kit did not meet your needs. I will pass this along to our product development team. What is missing from this kit that would make it more suitable for laptops? Any laptops in particular that you worked on where the kit did not supply you with the necessary tools? Thanks!

Was this reply helpful?

Yes No
Score 3
Add a comment

Options

Hello @batmansbyte

just my 2 cents for this issue... i have several toolkits from iFixit and perhaps there is a little misunderstanding. "Essential" is a wide description, and can imply different meanings for different people. It may depend on the usual work you are doing.

The majority fixers are using the essential electronics toolkit for repairing mobile phones, up to date notebooks, Switch consoles and the latest hardware. The screws for this hardware is getting smaller and smaller - fot that field the essential toolkit may be ... essential ;-)

But if you are repairing older notebooks or studio devices with "real screws" (you know what i mean), you may need some tools with more impact. For that i am using the Mako Toolkit with more and bigger sized bits (part of the Pro Tech Toolkit) or even the Mahi kit (part of the Manta kit).

I am looking forward what you think about and what Evan is providing :-)

[product|IF145-348-5]

[product|IF145-299-4]

[product|IF145-391-1]

Was this reply helpful?

Yes No
Score 1

1 Comment:

Yeah, that was basically my point. They should modify the description to make clear that the Essentials Toolkit is most appropriate for mobile devices and modern laptops with only small screws, and does not include tools that would be necessary for desktops/servers or very stuck screws. Perhaps a slogan like a "heavy duty toolkit for light duty uses" with a further explanation.

You do seem to agree with me that the Essentials Toolkit is unsuitable for working on desktops and older IT equipment, you don't use that toolkit for those purposes yourself.

by

Add a comment

Join the discussion

BatmansByte will be eternally grateful.