/
/

Site Navigation

Your Account

Choose Language

Options

Shipping issues order US3165386

Hello,

we paid the 3-5 business day shipping price, but there was a delay in the shipping. Will there be an adjustment in the fee I paid, since it wasn’t delivered within the correct timeframe?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
2 Comments

@brunaa, I'm really sorry to hear about this. Let me check on this for you. When was the last time you contacted our cutomer support team?

by

I don’t actually know how to reach out to them. I was hoping that this would have been the place to do it. What is the customer service email?

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

@brunaa, feel free to email us at support@ifixit.com. I’ve given the team a heads-up that you’ll be reaching out, but it may still take 24 to 48 business hours for them to respond.

Was this answer helpful?

Yes No
Score 1

1 Comment:

Perfect! I sent an email to them! Thank you for your assistance!

by

Add a comment

Add your answer

Bruna A will be eternally grateful.