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Guaranteed Shipping failed to be guaranteed.

So I ordered two rolls of Tesa Tape from the site, payment was through Shop.App, and finally FedEx is the logistics company. Order placement and all went very smoothly. I purposefully chose 'Guaranteed 2-3 day delivery' due to personal reasons. Saturday August 30th was technically 'day 3'. Basically, who am I going after for a refund on the extra shipping payment when 'guaranteed' was absolutely & literally fumbled? Also, no, labor day did not get in the way of this. The shipping option I chose was to AVOID labor day getting in the way via getting it here earlier.

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@graysona24656 , I'm sorry this happened. Have you reached out to support team yet? If so, when was the first day you made contact?

I'll look into this for you, but if you can email me your order number that would be a huge help.

You can send it to community@ifixit.com.

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Grayson A will be eternally grateful.