I'd like to know what you perceive as the worst aspect of iFixit Answers. This could be something that's confusing, a behavior that seems wrong, some text that's unclear, or an ugly color. Constructive criticism is appreciated.
I think the worst part is how people have a tendency to "answer" a question with their own question. Normally, the question has been dormant for at least a month as well. It'd be kind of nice if questions were locked after a certain number of days- perhaps 30?
Also, there's often a lot of repeat questions- the somewhat silly questions like, "My iPod/iPhone is locked; how do I unlock it?" It'd be nice if there was some kind of system that could check when someone submits a question like that and point them to some established article. If that does not solve their problem, they could write a comment on that article asking for further guidance.
So yes- locking questions after a time, and somehow cutting down on the repeat questions would be fabulous.
3 Comments:
Hi Josh. We're working on the repeat question thing. I totally agree that repeat questions and questions as answers are bad. I disagree, however, that a question should be locked after a time. One of the main points of Answers is to allow questions and answers to get better over time. Many times, we've seen good answers months after a question was asked. I'd hate to lose that. Good points, though!
By all means, if you have a way to eliminate "Me too" questions within questions, definitely keep discussions open! I just thought that would be the easy solution.
I agree on the me to questions. + Ralph
by rj713
Machine identification
2 Comments:
This also would be a huge help. + Ralph
by rj713
We have a ID-your-Mac page and a ID-your-iPod page, but they are not linked to from Answers.
by Matt Barnes
Something I just thought of that really bothers me about Answers is the fact that there are so many tags that are only used once... looking down the list of tags, there are 15+ "hard drive" tags that are only used once that could be nicely consolidated. Tags (and devices, for that matter) should be more strictly enforced so that the number of new tags being added is greatly reduced.
Tagging is one really great way to help users find what they're looking for before they eventually ask a question - to have devices better tagged means that our information is better cataloged.
2 Comments:
You're a great new contributor Adam, and you are welcomed and appreciated. Something like this is a project for someone with organizing skills which you seem to have. Your efforts will be noted if not appreciated. It takes effort to be esteemed in a new community and I endorse your project. Let us know if and how we can be of assistance in your endeavor. The FNG always gets the tough job ;-)
Sorry, "In Country" Nam expression. It stands for "Fine New Guy", if I remember correctly.
by mayer
I've gone through and just consolidated tags a few times. It takes forever, though, since I have to retag each question, so I've only been able to deal with 5-10 tags at a time. That said, this is more important on devices, as I see it.
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