Jessa and Rany have suggested improving troubleshooting processes to help with basic questions:
[quote|Jessa]I noticed a suggestion today in Answers, from Rany, to create a new section: iFixit Troubleshooting. Here, perhaps we could work on a collection of Wiki's to hash out and formalize the broader question of how to approach classic problems in repair. Dare I say--create standards? Most of the newbie questions in iFixit Answers could be answered easily by pointing them, then, to these documents.[/quote]
We should be harvesting the best content from Answers into troubleshooting documents. We've created [https://www.ifixit.com/Wiki/iPhone_3GS_Troubleshooting|a number of these troubleshooting pages] over time, and we should all continue to expand them. They're easy to make — just go to /Wiki/Device_Name_Troubleshooting and start a new doc. Then add a link from the device page.
If you keep the [https://www.ifixit.com/Guide/search/troubleshooting?c-doctype_namespace=wiki_namespace|same format that we've used for existing troubleshooting pages], then we can integrate it nicely with Answers in the future.
We also need more board-level repair techniques. If you know a thing or two, please head over to the [http://www.ifixit.com/c/Electronics|Electronics section] and add a bit of knowledge.
As we get into board-level repair discussions, it may be necessary to improve our question categorization. I'd love to hear ideas on how to do that.
