@mayer Good sir!
You are a customer of ours!
Please, for future order-related issues, we ask that you contact our Customer Support team instead of using Meta, that way we can handle your request with ease. @evan and @sam are wonderful people, but they are not on the Customer Support team so they just end up forwarding your requests over to us anyways, but with lag. ;)
In this case, we see that item(s) are still in your cart but the order does not appear to have gone through. It looks as though the issue is being caused by missing or inaccurate information pertaining to one or more of the following fields in your Apple Pay account:
- Street Address
- Postal Code
- Card Verification Code (CVC)
- Card Expiration Date
We recommend verifying these fields in your Apple Pay account before attempting to place your order again on iFixit.com as it should fix the issue for you, however if you continue to experience trouble then please utilize Apple's feedback form for Apple Pay.
If that doesn’t work, you’re welcome to try using the other payment methods we offer at checkout.
Please shoot an email to us over at support@ifixit.com if you continue to run into trouble.
We hope this helps!
2 Comments
@mayer - Thats cool! I didn't think IFIXIT was setup with ApplePay.
by Dan
Had to finish the set up on iPad. Change the payment method on the iFixit check out. But looks like it is working now.
by mayer