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There seem to be more bugs?

Hi @annikamarthaler, @ambertaus

Got some more problems for you.

I think that I may have been banned from Ifixit somehow. If this is correct I don’t know why? I am having no problems with any other website that I have to login into, only with ifixit.

Today I found that I couldn't log in to either Ifixit.com or meta.ifixt.com. I could access the website but not log in. Ifixit.com didn't display the login page it just hung there waiting and meta.ifixit.com showed the login page and I entered my user name and password but it stated that is was unsuccessful. It did not allow me to reset my password, just in case there was a problem with it. Nothing happened when selecting that option

This happened on all my devices i.e 3 x Win10 PCs and 2 x Android phones, connected to my cable internet, using all browsers available e.g. Win Edge, Firefox, Chrome. The common factor seemed to be my cable internet IP address as I can log in using my mobile phones’ internet access. I didn't want to change my IP address so I couldn't confirm this

I contacted ifixit Support by email but the time difference being +15 hours was not in my favour.

I have subsequently found that I can login when using the Firefox browser in "private window mode". None of the other browsers i.e. Edge or Chrome work when in incognito mode so this may be a bug if you do ban people by using their IP info to identify them. The workaround is that they can still log in when in incognito mode using Firefox.

Hopefully you can get me back up and working as per normal.

Also another thing that I noticed is that the Google map that used to show my location on the "About" page in my account is now blank, i.e. no map, but it has been like this for a few days now and not just today.

Cheers.

Answered! View the answer I have this problem too

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Hi @jayeff,

Thanks for letting us know. We’re working on it! Check out my Meta post for more info.

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jayeff will be eternally grateful.