Skip to main content
/

Site Navigation

Your Account

Choose Language

I ordered a Pixel 6 Pro screen and got a Pixel 7 screen labeled as a 6

I ordered a screen for my Pixel 6 Pro but got a Pixel 7 Pro screen labeled a 6. I've emailed support@ifixit.com a few days ago, but no response has been forthcoming. Am I going about this correctly? What kind of turn around time should I expect?

Thanks!

I was watching a similar issue someone else reported to see how it was resolved, but that post seems to have been removed.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
2 Comments

This question was migrated from https://www.ifixit.com/Answers.

by

I suspect you're talking about I was sent a Pixel 7 pro screen instead of a 6 Pro Screen, which was also migrated to the meta.ifixit.com forum.

by

Add a comment

1 Answer

Chosen Solution

@jweiler thank you for reaching out, again! I am sorry about this problem. Our Support team is working to get you taken care of as soon as possible.

Was this answer helpful?

Score 1

3 Comments:

@jweiler has Support reached out to you?

by

Yes! Support contacted me earlier today and appears to have sent out the correct screen.

Thanks!

by

@jweiler thank you for being patient with us. Have a good repair!

by

Add a comment

Add your answer

Jason Weiler will be eternally grateful.