Hi,
Just noticed https://www.ifixit.com/User/1902392/Vict... has started asking, answering and then accepting her own questions. Is she just a student on Ifixit? Otherwise it is wasting time for others who initially start out to help.
Thanks for the heads-up! That does look like a student in our university technical writing program. We'll reach out and see if we can steer her in a more productive direction.
Thanks for being patient with our students—they are still learning. Sometimes they don't post the most helpful questions or answers. We are monitoring this, but we're often a day or two behind when they post them. So if you see an off-base question, you can leave it to us to handle (if you don't want to guide them yourself) and move on to a user's question.
The most important thing is to be polite and encouraging to our students while they're learning, working, and hopefully becoming members of our community. We're helping teach the next generation of fixers, and we need to keep reminding them that they are an important part of fixing the world.
5 Comments:
@jeffsu absolutely agree with your statement. I don't think it is the question/answer situation that got us a bit crossed with this user, it is that we could not identify him/her as a student. A bit of guidance on that might go a long way ;-) Thanks for taking care of that.
by oldturkey03
@jeffsu ,
Happy to guide and encourage them but as @oldturkey03 also commented, it would be preferable if we knew that our efforts might be of some benefit to a 'known student' rather than it being lost on some individual who is just mucking about.
Cheers.
by jayeff
Understood! In this case the user in question isn't on a student team, but she registered with a usf.edu email domain, so that tells us it's most likely a student that got a little off-track. USF corresponds to University of South Florida, which is one of the universities we're currently partnering with for the tech writing project. The user's history also shows edits to the Makita DT01 device page, which is currently flagged Student In Progress. So it takes a bit of gumshoeing, but this definitely looks like a student to me! If you're ever in doubt, feel free to simply flag us down and we'll be happy to investigate. Thanks again folks! Cheers.
That doesn't look like a student to me! I think we're safe treating him as a normal user. Good looking out. :)
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