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I know you're going to hate me! iFixit Store needs to fix SSHD listing

@kristen & @jogihara

OK let’s start off with an understanding…

I love Seagate hybrid SSHD drives! I don’t recommend the newer model in older SATA II (3.0 Gb/s) 2.5” drive’d systems! The newer FireCuda model is not like the older version!

The older 2.5” model could be put into any! SATA I (1.5 Gb/s),SATA II (3.0 Gb/s), or SATA III (6.0 Gb/s) system.

Sadly, the newer FireCuda 2.5” can only be used in a SATA III (6.0 Gb/s) system! It does not have a means to auto sense the systems SATA ports I/O data rate unlike the older version.

Please correct these two entries system listings:

Remove the older systems from the supported list. Only systems newer from 2011 onward can use the FireCuda drive.

The problem here is the drive makers are cutting away old tech to cheapen the price of the drive. Many of the disk drive makers are dropping it on the more aggressively priced drives. The FireCuda 3.5” drives still have the tech and all of the Western Digital 2.5” & 3.5” drives are now all fixed SATA III. Just look at the spec sheets. If it doesn’t state it don’t use it!

For reference:

Note the SATA Transfer Rates Supported (Gb/s) line on the 3.5” drive offers 6.0/3.0/1.5 support. Unlike the 2.5” drive which only lists the Interface line and only lists SATA 6Gb/s and does not offer SATA Transfer Rates Supported (Gb/s) line at all!

I’ve spoken with high level Seagate engineers because I was encountering issues with the new 2.5” FireCuda drives when they first came out.

Answered! View the answer I have this problem too

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WD Black

WD Blue

*Provided to show WD isn't safe either*

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@nick - These drives don't work in older SATA I or SATA II systems either.

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Thanks, Dan! I'll pass this along.

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Thank You! @kristen !!

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Hi Dan,

Thanks for pointing this out. The pages have been updated!

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@kristen - Thanks for getting the corrections done so fast!

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If your game, how about putting the Seagate drive's in the 2012 and onward iMac's with the 2.5" SSD's guides. Some people might buy it replacing their current 500 GB HDD drive. A little more visibility might help in selling them.

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I would note on the pages 2011 MBP's need the 2012 cable retrofitted to use it as well. I know that because I had advance warning about the problem when I got my 2011, but a lot of people don't get it. I put the tape on the optical drive for now, and I'll finish when I'm ready to do the cable.

One option may be to sell a retrofit bundle with the needed cable and drive for both systems. A lot of the systems on the market aren't fixed (or they didn't protect the new cable), so you end up with systems with the bad cable or 2012 cables that are damaged since it wasn't done right.

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What I’ve been forced to do with these system owners is direct them to newer machines without this issue, but old enough to be used pickups at a discount. I’ve done it this way before:

  • 13” - 2011+2012 HD cable or 2012
  • 15” - 2012 (2011 cannot be trusted) (both panels viable)
  • 17” - high res (1680x1050) 15” with mDP adapter for a high res monitor use (DVI or HDMI)
  • No rMBPs.

17” replacements have no real direct path because the machine was killed in 2012 with the rMBP and those are a non recommendation for me - their only choice is to stockpile legacy drives in a small quantity or move to a high res (1680x1050) 15” 2012. I wish there was a better option for these owners.

If you can get one of the old drives, great. The problem is it’s a matter of WHEN you’ll be forced to retire the machine - if you can get another few years with a NOS drive do it but be prepared to replace it when the drives become hard to find.

We should tell them to give the machine another chance to live if they can get the drive (that I agree with) but nudge them to look for a modern system now so they're in a good position for the day there is no new stock.

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@nick - Please keep the focus on the root issue here. The point is the Store is offering drives that the older SATA I & II systems can't use .

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@danj and that issue is why I decided on recommending a newer system to these owners if finding a drive proves too difficult. Unless something happens where they realize they made a mistake, it's the only viable long term solution to the problem, as much as I hate it myself.

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Not disagreeing with your position, its just not needed here. Meta is more to do with dialog with iFixit staff on site issues and to inform them (and others) of interesting news and updates.

The audience you are aiming for is within Answers not here.

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I thought there was a disagreement with my long term solution to this problem, which is why I explained my logic behind it. I think it's better to tell these owners to find one, run the system until it fails and they are no longer affordable while looking for a SATA III system. They can keep both in active service if they so desire.

Once they're stuck, the machine is a lost cause unless they want to install an SSD with SATA II support to go a little longer.

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"nudge them to look for a modern system " don't you think you are going away from "With your help, we can keep devices out of landfills!" It's not about what you think is best, it's about repairing and maintaining peoples equipment. So stop nudging and help fixing.

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Dan will be eternally grateful.
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