/
/

Site Navigation

Your Account

Choose Language

Options

Touch screen repair failed. What to do with two perfectly good parts?

I have an iPhone 5c with a touch screen that only works right after being turned on and eventually fails. I bought the excellent iFixit display assembly replacement and it works identically to the OEM part. This is the common problem people are reporting in which the digitizer works for a few minutes and then fails.

My touch screen repair failed because the phone itself is faulty.

My question is, what is the best thing to do with a perfectly good iFixit part and a perfectly good OEM part? Does iFixit take back both parts for credit? I have no use for them now, and I hear that used OEM displays are more valuable than new replacement parts, does iFixit buy those back for their A- and B-stock?

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
1 Comment

This question was migrated from http://www.ifixit.com/Answers.

by

Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

You can contact iFixit customer service at help.ifixit.com to get an RMA for that unused iFixit part. We don't currently buy OEM parts from customers, as we source them from a recycled parts supplier which performs all the quality checks and testing that is so important when selling used parts. Thanks for not just throwing out those parts, though! Anything we can keep out of the landfills helps.

Was this answer helpful?

Yes No
Score 2
Add a comment

Options

Review the Ifixit return policy and see if you are within the certain time frame to return the screen. As far as that other screen could try to sell it on craiglist, if no luck sell there then try eBay. Those A/B screens are refurbished screens, those b screens are the one that may have dead pixels or other issues

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Kriston will be eternally grateful.