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Change Password or Security Settings

Why does your site not have any option for changing passwords or security settings. You have an ordering/payment business.

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Hi there, Mao,

You do have the ability to change your password when you visit your Profile and click the "Edit" button in the top-right corner. iFixit allows the option to save a credit or debit card onto your profile for quick purchasing, but this is not mandatory and does not apply by default. The user must manually add a Saved Card deliberately, using the "Edit" menu mentioned.

I hope this helps!

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Hello @adelille,

Thanks for reaching out. If you don't see the option to change your login credentials, you've logged into iFixit using another service (ex. Facebook, Google, Yahoo!).

If you used Google to log in, and you’d like to separate your Google and iFixit accounts, you can follow the steps in the blue box on this page. If you would like to separate your Facebook or Yahoo! accounts from your iFixit account, you’ll need to contact iFixit customer support.

I hope this helps!

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Hi @kristen ,

Thank you for the answer, but no: I'm logged with my own credentials :/


Hi @adelille,

If you've tried logging into your account with different browsers, clearing your cache, and logging in on another device, and you are still unable to change your login credentials, our Customer Service team would be happy to help! You can contact them here:


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Up for this thread: there’s no field for changing password or e-mail address, as shown in screenshot attached…

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maobautista will be eternally grateful.
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